TBG Food Acquisition Corp logo

Store Manager Columbia, SC Area

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
On-call
Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance

Job Description

TBG Food Acquisition Dunkin Donuts is a well-established franchisee operating over 30 Dunkin Donuts locations primarily in the Columbia and Greenville areas, with plans for further expansion. As a franchisee of Dunkin Donuts and Baskin-Robbins, TBG Food Acquisition proudly serves a wide customer base by maintaining the highest brand standards and a commitment to quality, service, and cleanliness. Dunkin Donuts, well known for its coffee, donuts, and sandwiches, attracts a diverse group of customers looking for quick, reliable service in a welcoming environment. The company focuses on embracing current digital trends and strict food safety guidelines to continuously improve guest satisfaction and operational excellence. The franchise sets itself apart by fostering a supportive work environment with a strong emphasis on leadership growth and teamwork.

The Store Manager position at TBG Food Acquisition within the Dunkin Donuts brand represents a critical leadership role responsible for direct oversight of daily store operations and team management. This full-time role is designed for experienced leaders who seek a dynamic and engaging work environment away from conventional late-night, less desirable kitchen experiences. The Store Manager leads the team in preparing and selling coffee, donuts, and sandwiches while operating kitchen equipment efficiently and enforcing quality standards. The primary goal is to ensure guest satisfaction through excellent service and the highest standards of cleanliness and safety.

The ideal candidate is someone who thrives in a fast-paced setting, enjoys working with people, and demonstrates excellent communication and administrative skills. They must manage store sales, marketing, and profitability by overseeing cost control and shift management. Store Managers are also responsible for strict adherence to company policies, federal and local food safety regulations, and Dunkin Donuts brand protocols. This position requires strong leadership qualities, including hiring, training, developing, and when necessary, disciplining team members such as Assistant Managers, Shift Leaders, and crew members.

Store Managers at TBG Food Acquisition play an essential role in fostering a positive customer experience by responding promptly to customer feedback and ensuring compliance with all regulatory standards. This role demands good problem-solving skills, the ability to handle pressure, and maintaining consistent energy levels throughout shifts. Candidates can expect variable schedules that may include evenings, weekends, and holidays, reflecting the nature of the restaurant industry. The physical demands of the role include standing for extended periods, lifting and moving objects, and using kitchen and point-of-sale equipment regularly.

Working with TBG Food Acquisition means joining a family-oriented company that values employee growth, operational excellence, and guest satisfaction. Employees benefit from dental insurance, health insurance, paid time off, and vision insurance, providing an attractive compensation package suitable for candidates eager to advance within the fast-food franchise sector. If you are an experienced leader looking for a fulfilling career opportunity that combines strong management responsibilities with the chance to impact daily customer experiences positively, the Store Manager role at TBG Food Acquisition Dunkin Donuts is the perfect fit.

Job Requirements

  • High school diploma or GED
  • 1 - 3 years of supervisory experience in fast food or cafeteria environments
  • solid problem-solving, analytical and time-management skills
  • strong communication and customer service skills
  • willingness to work on call
  • must be able to stay alert and be able to exercise quick thinking
  • must be able to handle pressure and maintain an adequate energy level

Job Qualifications

  • High school diploma or GED
  • 1 - 3 years of supervisory experience in fast food or cafeteria environments
  • solid problem-solving, analytical and time-management skills
  • strong communication and customer service skills
  • willingness to work on call
  • ability to stay alert and exercise quick thinking
  • ability to handle pressure and maintain an adequate energy level

Job Duties

  • Enforces the standards of quality, service and cleanliness and safeguards the integrity of the brands
  • drives sales through operational execution and store marketing
  • achieves profitability through cost control and shift management
  • assures completion of all POS transactions and the proper control of all cash
  • manages store liability through human resources standards, safety, and security
  • hires, disciplines, and fires assistant managers, shift leaders and crew members
  • trains and develops assistant managers and crew members
  • role-models high standards of performance, appearance, and behavior at all times
  • maintains supplies and food items inventory and orders and restocks when necessary
  • responds to oral and written feedback from customers on food quality and service
  • serves food, coffee and drinks to customers in accordance with company, federal and local standards
  • performs customer sales transactions and operates cash register

Job Criteria

Experience

Mid Level (3-7 years)


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