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store manager - Cambridge, MA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $73,400.00 - $102,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
stock purchase program
college tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, celebrated for crafting the world’s finest coffee and delivering exceptional customer experiences. Founded with a passion for quality and community, Starbucks has grown into an iconic brand that operates thousands of stores worldwide, providing a warm and welcoming space where every cup of coffee sparks connection and meaningful moments. The company is deeply committed to fostering a culture that values diversity, inclusivity, and personal growth for its partners (employees).

As a coffeehouse leader at Starbucks, you are entrusted with much more than managing daily operations. This role demands a dynamic, empathetic individual who leads with both craft and heart to create an environment where customers and team members alike feel valued and connected. Your responsibilities will include driving the success of your store through strong leadership, coaching, and mentoring of team partners, while maintaining high standards of quality and service. It is about cultivating joyful moments and building lasting relationships within your community by ensuring your coffeehouse is a place where everyone feels welcome.

Starbucks places significant emphasis on the growth journey of its partners by offering developmental opportunities that strengthen leadership skills and professional maturity. The company’s dedication to partner wellbeing is reflected in an industry-leading benefits package that supports you and your family, covering medical, dental, vision, and life insurance options, as well as paid parental leave, vacation time, sick leave, paid holidays, and access to educational advancements such as tuition coverage through the Starbucks College Achievement Plan.

This position requires someone with strong organizational, interpersonal, and problem-solving skills, alongside an entrepreneurial mindset and a proven track record in sales-focused environments. Experience in retail or customer service management, or honorable military service, will be highly valued. Leaders in this role will embody Starbucks’ mission to not only meet but exceed customer expectations by fostering an inclusive, engaging, and supportive team culture. If you are looking to advance your career in a globally respected company that prioritizes people, quality, and value, joining Starbucks as a coffeehouse leader is a remarkable opportunity to impact your community positively while evolving your professional career.

Job Requirements

  • Legal documentation to establish identity and employment eligibility
  • ability to work full time, including variable hours such as early mornings, evenings, weekends, and/or holidays

Job Qualifications

  • Minimum high school diploma or GED
  • 3 years retail or customer service management experience or 4+ years of US military service
  • strong leadership and coaching skills
  • entrepreneurial mentality and sales experience
  • excellent organizational and interpersonal skills

Job Duties

  • Lead and manage daily coffeehouse operations
  • coach and mentor team partners with professionalism
  • maintain high standards of customer service and product quality
  • foster a warm, welcoming environment that promotes connection and community
  • drive sales goals and manage inventory
  • handle organizational, interpersonal, and problem-solving challenges effectively
  • ensure compliance with company policies and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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