
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
401K Matching
Health Insurance
mental health benefits
wellness reimbursement
employee discount
Job Description
Rothy's is a pioneering company dedicated to sustainable fashion, transforming millions of plastic bottles into stylish and eco-friendly shoes and bags. Based in the US, Rothy's has made a significant impact in the retail and fashion industry by combining environmental responsibility with cutting-edge design and functionality. The company is committed to creating wardrobe staples that not only look great but also feel comfortable and are sustainable for the planet. As a business that puts the planet and its people first, Rothy's continues to expand its footprint with a strong focus on retail experiences that emphasize genuine connections and clienteling, which build lasting customer relationships and a loyal community around the brand.
The retail team at Rothy's is an extraordinary blend of product experts and customer service professionals, all dedicated to delivering an outstanding retail experience. Their stores provide customers with highly personalized service by understanding individual style preferences, sizing needs, and by sharing the inspirational story behind their sustainable products. Rothy's fosters a welcoming and inclusive workplace culture where employees can grow their careers, share ideas, and collaborate meaningfully. This inclusive environment is built to empower team members to make an impact daily while championing the brand's core values of innovation, sustainability, collaboration, and dreaming big.
The Store Manager role at Rothy's Bridgeport Village location in Tigard, OR, is a full-time leadership position that is vital in driving the store's operations, customer experience, and team performance. As a Store Manager, you are responsible for creating an exceptional shopping environment that reflects the brand’s mission and values. This role requires someone who is passionate about leading, coaching, and developing a retail team to deliver outstanding service. You will lead by example, fostering a culture of accountability, high performance, and continuous improvement while ensuring that the store operates efficiently and profitably. In this position, you will collaborate with internal departments and other store locations to implement business strategies, solve challenges, and enhance the customer experience.
Your leadership will be central to maintaining Rothy's renowned clienteling standards, encouraging team members to build long-term relationships with customers and deepen their brand loyalty. You will be responsible for recruiting, onboarding, and developing your team, managing payroll, scheduling, inventory, and ensuring compliance with operational standards. The role demands a hands-on leader who can balance business management with people development, creating a positive atmosphere where team members feel valued and motivated. Ultimately, as a brand ambassador, you will bring Rothy's values of sustainability, innovation, and community to life for both your team and customers, making every interaction impactful and memorable.
The retail team at Rothy's is an extraordinary blend of product experts and customer service professionals, all dedicated to delivering an outstanding retail experience. Their stores provide customers with highly personalized service by understanding individual style preferences, sizing needs, and by sharing the inspirational story behind their sustainable products. Rothy's fosters a welcoming and inclusive workplace culture where employees can grow their careers, share ideas, and collaborate meaningfully. This inclusive environment is built to empower team members to make an impact daily while championing the brand's core values of innovation, sustainability, collaboration, and dreaming big.
The Store Manager role at Rothy's Bridgeport Village location in Tigard, OR, is a full-time leadership position that is vital in driving the store's operations, customer experience, and team performance. As a Store Manager, you are responsible for creating an exceptional shopping environment that reflects the brand’s mission and values. This role requires someone who is passionate about leading, coaching, and developing a retail team to deliver outstanding service. You will lead by example, fostering a culture of accountability, high performance, and continuous improvement while ensuring that the store operates efficiently and profitably. In this position, you will collaborate with internal departments and other store locations to implement business strategies, solve challenges, and enhance the customer experience.
Your leadership will be central to maintaining Rothy's renowned clienteling standards, encouraging team members to build long-term relationships with customers and deepen their brand loyalty. You will be responsible for recruiting, onboarding, and developing your team, managing payroll, scheduling, inventory, and ensuring compliance with operational standards. The role demands a hands-on leader who can balance business management with people development, creating a positive atmosphere where team members feel valued and motivated. Ultimately, as a brand ambassador, you will bring Rothy's values of sustainability, innovation, and community to life for both your team and customers, making every interaction impactful and memorable.
Job Requirements
- 3 - 5 years of progressive retail leadership experience
- Proven track record of achieving sales targets
- Good judgment and problem-solving skills
- Strong coaching and talent development skills
- Operational expertise including scheduling, payroll, and inventory management
- Physical ability to stand/walk entire shift
- Ability to lift or move up to 25 lbs
- Ability to use ladders and step stools safely
- Ability to follow dress code including wearing Rothy's shoes
- Availability to work minimum 40 hours/week including weekends, holidays, and varied shifts
Job Qualifications
- 3 - 5 years of progressive retail leadership experience, ideally in a service focused environment
- Proven track record of achieving sales targets and driving business growth
- Good judgment on key work and core issues
- Ability to think critically and exhibit problem-solving skills
- Strong skills in coaching, talent development, and building engaged, high-performing teams
- Operational expertise including scheduling, payroll, and inventory management
- Ability to stand/walk an entire shift
- Ability to lift, push, carry or otherwise move up to 25 lbs
- Ability to frequently bend, reach, stretch, and safely use ladders and step stools
- Ability to uphold Rothy's Experience by following dress code, including wearing Rothy's shoes during every shift
- Availability to work a minimum of 40 hours/week including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts
Job Duties
- Proactively recruit, hire, onboard and develop a strong store team
- Develop team members through in-the-moment feedback, regular floor observations, and consistent 1:1 check-ins
- Maintain a high performance standard by training the team on all SOPs, service expectations, selling skills, and Rothy's product knowledge
- Lead the Division of Responsibility (DOR) program with your leadership team
- Ensure consistent execution of the Manager on Duty (MOD) program by setting clear expectations, reinforcing accountability, and regularly reviewing performance
- Coach for high performance and manage employee relations concerns in partnership with your supervisor and the People Team
- Create a positive and motivating team culture by actively identifying and acting on engagement opportunities
- Lead and model Rothy's Experience through exceptional service and selling from the sales floor, ensuring the team is fully service-certified and actively coaching, training, and inspecting behaviors
- Build customer loyalty through effective clienteling, working with the team to strengthen long term relationships
- Be the store's expert on brand and product knowledge, ensuring the team confidently shares our style, fit, quality, and sustainability story
- Drive sales and key performance indicators by setting clear goals, celebrating wins, and holding the team accountable through daily coaching
- Plan and execute in-store events and activations that grow brand awareness, connect with the local community, and drive sales
- Ensure all presentation touchpoints including visual merchandising, cleanliness, and dress code reflect brand standards and optimize the in-store experience
- Plan and execute weekly, monthly, and annual business strategies to hit sales growth and profit goals
- Manage payroll, staffing, scheduling, and store expenses to meet business goals
- Oversee inventory processes including receiving, processing, damages, and stock accuracy
- Partner closely with Visual Merchandising and cross-functional teams to uphold brand standards and optimize product performance
- Use all company platforms and resources effectively for clear team communication and excellent operational execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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