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Store Manager

Job Overview

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Compensation

Salary
Range $39,400.00 - $61,300.00
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Benefits

associate discount
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Health care flexible spending account (FSA)
Life insurance
short-term disability
long-term disability
Paid holidays
Paid vacation
Paid sick leave
paid bereavement leave
Paid parental leave
Employee assistance program (EAP)
Incentive programs
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Surrogacy assistance
Smoking cessation programs
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses

Job Description

Marshalls is a proud part of the TJX Companies family, recognized globally as a leading off-price retailer and a Fortune 100 company. TJX Companies operates a diverse portfolio of brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, serving customers worldwide through thousands of retail locations as well as distribution centers and four global Home Offices. The company is known for embracing diversity, fostering collaboration, and supporting the growth and development of its employees, offering a vibrant and inclusive work culture. With a focus on innovation and community, TJX provides an environment where employees can thrive, learn, and make meaningful contributions every day.

This Store Manager role at Marshalls is a dynamic and rewarding opportunity for individuals passionate about leading with integrity and creating a positive, supportive environment for both customers and team members. The role is full-time and bonus-eligible, with a competitive starting salary range between $74,800 and $102,900 annually, influenced by the candidate's relevant skills, qualifications, and experience.

As a Store Manager, you will be instrumental in overseeing all aspects of store operations, driving sales growth, controlling expenses, and minimizing shrinkage. You will take charge of various operational components such as merchandise presentation, inventory management, cash office procedures, customer service, markdowns, scheduling, shipping, and receiving. Your leadership will be pivotal in recruiting, training, and developing a diverse team of associates and assistant managers, ensuring they are empowered and equipped to succeed and potentially advance to higher roles within the company.

Your strategic mindset will help you develop innovative plans to boost store sales and enhance the shopping experience. Collaborating closely with district management, you will provide valuable insights on merchandise mix, inventory levels, customer demographics, and competitive analysis. Maintaining a strong focus on loss prevention and compliance with company policies will be essential in protecting company assets and minimizing risks.

Delivering exceptional customer service and maintaining high standards of merchandise presentation will be core to your daily responsibilities as you work to create a welcoming atmosphere that encourages repeat business and brand loyalty. Your ability to communicate clearly and lead effectively will guide your team in achieving business goals and embracing company initiatives.

In this role, you will have access to comprehensive training and development programs, well-being initiatives, associate discounts, and a wealth of benefits designed to support your professional and personal life. Joining Marshalls means becoming part of a company that values respect, integrity, and teamwork, and is committed to providing a workplace where every individual can contribute and grow.

Job Requirements

  • Minimum of 3-5 years retail management experience
  • experience managing large teams
  • strong leadership and interpersonal skills
  • excellent communication and organizational skills
  • knowledge of store operations including merchandising and loss prevention
  • ability to work in fast-paced environments
  • availability to work flexible hours

Job Qualifications

  • A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments
  • proven ability to manage, develop, and motivate a large team with strong interpersonal, communication, and follow-through skills
  • strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions
  • outstanding organizational and communication skills
  • adept at mentoring and providing feedback
  • comprehensive knowledge of store operations including customer service, merchandising, people management, health and safety, and loss prevention

Job Duties

  • Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages
  • recruit, train, develop, and manage a large team of Associates and Assistant Managers
  • act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion
  • develop and implement creative plans to increase store sales
  • suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics
  • provide insights on competition analysis including pricing, presentation, and customer service
  • focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses
  • review store reports, conduct walkthroughs, audits, and hold program meetings with Associates
  • ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation
  • develop and communicate action plans for store initiatives, identifying projects, targets, and priorities

Job Criteria

Experience

Mid Level (3-7 years)


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