Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,100.00 - $68,500.00
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Work Schedule

Day Shifts
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Benefits

Simple IRA retirement plan
Great discounts
Paid Time Off
Monthly bonuses

Job Description

Seven Seas Roasting Co. is a well-established coffee roasting company known for its dedication to quality coffee and exceptional customer service. With a strong presence in the community, Seven Seas Roasting Co. operates several locations, including the South Park store, where it focuses on delivering premium coffee experiences to customers and maintaining a positive and productive work environment for its staff. As a company, Seven Seas Roasting Co. prides itself on its commitment to sustainable sourcing, employee development, and community engagement, making it an attractive place to work for individuals passionate about coffee and hospitality. The company culture emphasizes teamwork, transparency, and continuous learning, supported by leadership that values open communication and innovation.

The Manager position at Seven Seas Roasting Co.'s South Park location plays a critical role in overseeing day-to-day operations and ensuring the successful functioning of the store. This role includes managing staff hiring, onboarding, ongoing training, and scheduling to maintain a well-organized and efficient crew. The Manager is responsible for conducting performance reviews, providing coaching, and fostering a positive workplace culture aligned with the company’s values and mission. Additionally, the Manager must take charge of inventory management, vendor relationships, budgeting, and financial oversight to meet operational goals and maximize profitability.

Key responsibilities extend to driving customer satisfaction by implementing store promotions, maintaining high standards for food and beverage offerings, and ensuring the store environment remains inviting and well-maintained. The Manager collaborates closely with the leadership team to align store policies and communicate goals effectively to the team, encouraging motivation and teamwork. Financial management duties include analyzing weekly and monthly profit and loss statements to inform strategies that improve the store’s bottom line.

Moreover, the Manager leads marketing initiatives and organizes events and seasonal promotions that support the brand and attract new customers. Strong leadership qualities are essential, as the Manager must model exemplary behavior, maintain punctuality, and foster an enthusiastic and engaged staff. The position requires availability during peak business hours on Fridays, Saturdays, and Sundays to support the highest traffic periods.

This role is particularly suited for individuals with a background in retail or food service management who possess excellent communication, organizational, and problem-solving skills. Practical knowledge of coffee and barista experience are valuable, as well as proficiency with software tools like Excel, Homebase, and Slack to streamline operations. Physical requirements include the ability to stand for extended periods and lift up to 50 pounds.

Seven Seas Roasting Co. offers competitive compensation and a range of employee benefits, including a SIMPLE IRA retirement plan, paid time off, monthly bonuses, and employee discounts. The company fosters an environment where career growth is encouraged, and employees are recognized for their contributions. Working at Seven Seas means becoming part of a passionate community dedicated to excellence in coffee and customer experience, backed by a supportive and dynamic leadership team.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail or food service management
  • Availability to work Friday, Saturday, and Sunday peak hours
  • Ability to stand for up to 8 hours
  • Ability to lift less than 50 pounds
  • Strong communication skills
  • Basic knowledge of inventory management
  • Willingness to learn and adapt to company culture

Job Qualifications

  • Experience in retail or food service management
  • Strong leadership and team organization skills
  • Knowledge of coffee and barista experience preferred
  • Proficiency with Excel, Homebase, and Slack
  • Excellent communication and interpersonal skills
  • Ability to analyze financial data and manage budgets
  • Skill in training and coaching employees
  • Ability to work flexible hours, including peak weekend periods
  • Demonstrated ability to maintain high customer service standards
  • Ability to multitask and manage time effectively

Job Duties

  • Oversee all operations of the South Park location including hiring and training new crew members
  • Conduct scheduling and performance reviews for all staff
  • Manage inventory and maintain operational budget
  • Provide excellent customer service and create store goals and promotions
  • Communicate with leadership team to maintain consistent policies and secure procedures
  • Monitor inventory levels and coordinate with vendors for appropriate pricing
  • Create and lead promotions to grow customer base and increase store traffic
  • Analyze weekly and monthly profit and loss data to improve bottom-line profits
  • Report performance information to the Owner
  • Organize marketing efforts including seasonal promotional goals and events
  • Lead and model company culture, values, mission, and spirit
  • Ensure staff convey company story and maintain store environment
  • Develop and implement employee training plans and provide coaching
  • Conduct scheduled employee reviews and ongoing performance coaching
  • Oversee staffing levels and assist in hiring and promotion assessments
  • Conduct regular management meetings on financial and personnel issues
  • Foster a positive and enthusiastic store culture
  • Model proper attendance, punctuality, and customer service
  • Ensure food and beverage offerings are fresh, labeled, and well-stocked
  • Guide menu development and contribute ideas for new items
  • Enforce company standards, safety guidelines, and store appearance
  • Communicate safety standards and hazards to team
  • Maintain proper equipment functionality and perform maintenance
  • Organize employees to maintain efficient floor plan and service speed
  • Respond promptly to equipment problems
  • Maintain high standards for store and mobile unit appearance

Job Criteria

Experience

No experience required


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