Morningstar Properties logo

Store Manager

Aurora, CO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $57,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
growth opportunities

Job Description

Morningstar Properties is a reputable real estate company specializing in the development and management of high-quality self-storage and marina facilities across the Southeastern United States. Established in 1981, Morningstar has built a strong legacy of excellence through its commitment to customer satisfaction, operational efficiency, and innovative growth. With a portfolio that now encompasses more than 100 properties nationwide, the company continues to expand, maintaining a sophisticated approach to property management and customer service. Morningstar’s success is deeply rooted in its culture of ownership, leadership, and intentionality, fostering an environment where team members are encouraged to grow, lead, and make meaningful contributions to the business. The company offers comprehensive training programs, competitive compensation, and a supportive workplace culture focused on employee well-being and professional development. Joining Morningstar means becoming part of a passionate, driven team dedicated to delivering exceptional experiences to customers and advancing the standards of the storage and marina industry.

The Property Manager role at Morningstar Storage stands as a pivotal leadership position responsible for the day-to-day management and operational success of a storage or marina facility. This position requires a dynamic and business-minded professional who is capable of driving the financial profitability of the property by effectively overseeing sales, marketing, customer service, vendor relations, and staff development. As the on-site business leader, the Property Manager will be tasked with managing occupancy rates and revenue through strategic pricing models and promotional activities tailored to local market conditions. Beyond financial targets, this role emphasizes creating a welcoming, professional, and well-maintained environment that supports a positive customer experience and the company’s brand reputation.

Key responsibilities include recruiting, training, and leading a small team to meet performance goals while fostering collaboration and a culture of accountability. The Property Manager must be adept at analyzing market data, adjusting rental rates, and managing expenses within budget parameters. Additionally, executing marketing initiatives such as community outreach and local partnerships plays an integral role in driving visibility and customer acquisition. Maintaining Morningstar's high standards for property appearance, safety, and vendor service quality is a continuous commitment of the role. The position also demands a proactive approach to identifying operational improvements and adapting to evolving industry trends and customer needs. The Property Manager should be comfortable working independently while aligning efforts with district and corporate teams to ensure cohesive business growth and excellence. The role can require some weekend work and occasional travel for training purposes. Candidates must be prepared to pass a pre-employment background check and demonstrate physical capability to perform property inspections and light physical tasks as needed. Overall, this role offers an exciting opportunity to lead operations within a growing, dynamic company that values integrity, innovation, and employee success.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license in the state of employment
  • Sales and customer service experience
  • Strong leadership skills
  • Business-minded decision making
  • Proficiency in computer skills
  • Willingness to work some weekends and travel
  • Ability to pass a pre-employment background check
  • Physical capability to frequently stand, walk, climb ladders, stoop, kneel, crouch, crawl, and regularly lift up to 50 pounds

Job Qualifications

  • High school diploma or GED required
  • Bachelor’s degree preferred
  • Valid driver’s license in the state of employment required
  • Sales and customer service experience required, for example in property management, retail, hospitality, restaurant or a service-based environment
  • Strong leadership and decision-making skills with a business-minded approach
  • Comfort reviewing and interpreting performance metrics related to occupancy, pricing, and revenue
  • Ability to lead independently while collaborating effectively with district and corporate partners
  • Proficiency in computer skills required, including Microsoft Office Suite, email, and the ability to navigate multiple systems
  • Willingness to work some weekends and travel by plane for training as needed

Job Duties

  • Drive occupancy, revenue, and overall financial performance through effective pricing, sales execution, expense management, and local marketing efforts
  • Deliver excellent customer service and build strong, lasting customer relationships
  • Analyze market trends, competitive rates, and occupancy data to support rental rate adjustments and promotional strategies
  • Lead sales conversations, convert inquiries into rentals, and ensure a high-quality customer experience from first contact to move-in
  • Recruit, train, coach, and lead a team of approximately 2 employees with a focus on performance, accountability, and development
  • Lead by example with collaboration and communication across the team, fostering culture of support and partnership
  • Manage all expenses to budget including labor
  • Execute marketing initiatives including promotions, community outreach, and local partnerships to increase visibility and referrals
  • Maintain Morningstar standards for safety, cleanliness, and curb appeal, serving as the ultimate owner of overall property appearance, vendor performance, and day-to-day site conditions
  • Oversee vendor relationships and ensure all services, repairs, and maintenance meet company standards
  • Proactively identify and implement operational improvements that enhance efficiency, consistency, and customer satisfaction
  • Remain current with industry and competitor trends to meet evolving customer needs and profitability
  • Take the lead on special projects or initiatives
  • Follow policies and procedures and use tools (technology platform, daily checklists, lead-to-lease, delinquency management, etc.) with accuracy and attention to detail
  • Other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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