STORE MANAGER

Waipahu, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Flexible

On-call

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

Aloha is a company deeply rooted in Hawaiian culture, emphasizing mutual respect, teamwork, and a nurturing work environment. This establishment values its people, fostering a workspace where employees enjoy their roles, support each other, and consistently uphold the core value of doing the right thing for fellow employees, customers, and business partners. The company's name and island heritage reflect the spirit of aloha, a principle they embed in all aspects of their operations.

Aloha is seeking a Store Manager who will oversee the daily operations of the store, ensuring profitability, effective staffing, expense control, inventory management, and shortage prevention. This role is critical to maintaining high-performance standards, driving sales, and fostering a positive customer experience. The Store Manager will be responsible for supervising all staff, ensuring compliance with laws, regulations, and company policies, and upholding company standards in customer service quality. This leadership position requires managing daily and periodic store functions, including inventory control, security, payroll submission, employee evaluations, and other administrative duties.

The Store Manager assists with customer service needs and handles administrative tasks such as daily paperwork, securing company assets, and conducting competitor fuel price surveys. The role demands active involvement in hiring, training, evaluating, and sometimes disciplining employees, ensuring a motivated and skilled workforce. The Store Manager also plays a crucial role in scheduling, payroll, and maintaining store appearance and safety standards. Flexibility in working hours is essential, as the position requires availability on all days of the week, including extended hours, varying shifts, and readiness for emergency on-call situations.

Working conditions involve both indoor and outdoor environments, requiring the use of various equipment ranging from computers to beverage machines. The position demands physical activity including standing, reaching, lifting, and occasional climbing, coupled with significant communication duties involving staff, customers, vendors, and supervisors. Mental demands include attention to detail, decision-making based on financial data, and consistent alertness to ensure smooth store operations.

Candidates for this role should have proven managerial experience of 2-5 years, especially in cash handling and supervisory responsibilities. Educational requirements include a high school diploma or equivalent, with mandatory completion of sales associate training and the ability to obtain TB clearance. A valid driver's license is required, and ongoing training, including seminars and computer skills, is part of the job. Reporting is directly to the Area Supervisor, working under the general guidance of the General Manager of Company Operated Stores. This Store Manager role represents a comprehensive leadership opportunity within a company that stands by its cultural values and operational excellence.

Job Requirements

High school diploma or equivalent
2-5 years experience in a managerial capacity
2-5 years experience in cash handling
2-5 years experience in supervisory skills
Valid driver’s license
Ability to provide TB clearance
Ability to complete Sales Associates Training Class
Ability to attend seminars and on-the-job computer training

Job Qualifications

High school diploma or equivalent
Successfully completes Sales Associates Training Class
Valid driver’s license required
Ability to supervise, counsel, motivate and train others
Skilled in providing prompt, friendly and quality customer service
Skilled in controlling inventory
Skilled in problem solving
Requires mathematical ability for proper cash handling and processing paperwork
Ability to prioritize and coordinate work duties and assignments
2-5 years experience in a managerial capacity
2-5 years experience in cash handling
2-5 years experience in supervisory skills
Ability to attend seminars and on-the-job computer training

Job Duties

Oversees all daily store operations
Ensures maximum dollar sales volume and profits are achieved by effectively controlling all facets of store operations
Ensures compliance of all government regulations, laws, and company policies and procedures
Conducts employment interviews on viable applicants
Ensures completion of the New Hire Packet upon the job offer, prior to attending training sessions
Trains, supervises, evaluates and disciplines all staff as required
Provides quality customer service in a prompt and courteous manner
Communicates needs, problems, concerns with supervisor as needed
Assists in servicing customers and their needs
Completes and processes the store’s daily paperwork
Ensures proper security and safety standards in handling company documents, money, and property
Conducts inventory and orders appropriate quantities of merchandise
Receives and processes merchandise in a timely manner
Stocks and merchandises inventory as required
Surveys premises for appearance, security and safety
Ensures proper store staff coverage
Trains and coaches store staff
Conducts daily competitor fuel price surveys and communicates prices to Corporate
Utilizes PDI and other software systems for paperwork, reporting and orders
Completes weekly scheduling of staff
Submits bi-weekly payroll
Attends quarterly manager’s meetings
Conducts monthly store meetings
Completes price changes as required
Covers shifts as required
Completes employee evaluations
Consults supervisor on employee issues
Disciplines, counsels and documents employees
Assists other stores as assigned
Performs other duties as assigned