Store Manager

Tom Lovelace Group is an independent franchise owner of Papa Murphy's, a well-recognized brand in the take-and-bake pizza industry. As a franchisee, the Tom Lovelace Group operates separately from Papa Murphy's International, Inc. and any of its affiliates, allowing them to establish their own wage and benefit programs tailored to their unique operations. Papa Murphy's restaurants are known for offering fresh, quality take-and-bake pizzas that customers can prepare at home, emphasizing convenience and quality. The franchise prides itself on maintaining high standards in both product and service, fostering a friendly and efficient atmosphere for its customers and staff alike.

This opportunity is for a Store Manager role at one of the Tom Lovelace Group Papa Murphy's locations. The store manager is a vital leadership position responsible for overseeing all daily operations of the store while promoting a work culture grounded on Papa Murphy's core values: Quality, Service, Integrity, and Teamwork. The store manager acts as the primary leader on-site, accountable for ensuring operational excellence. This includes managing profitability by controlling food and labor costs, minimizing waste, and optimizing sales through effective marketing and customer service initiatives.

In this role, the Store Manager supervises employee relations, including recruitment, hiring, training, and performance management, fostering employee development and maintaining a motivated team. Operational standards concerning food safety, sanitation, and compliance with local health department regulations are rigorously upheld under the store manager's guidance. The position also entails inventory control, vendor management, and overseeing the physical maintenance of the store facility to ensure a safe and pleasant environment.

The Store Manager is also tasked with analyzing sales trends, preparing reports on key performance indicators such as food cost, sales volume, labor hours, and waste to guide decision making. Customer service is a high priority, with the incumbent expected to handle guest feedback professionally and ensure customer satisfaction. Additionally, the role includes participation in local store marketing activities to bolster community engagement and sales growth.

Overall, this position demands a dynamic individual with strong leadership skills, financial acumen, and the ability to manage multiple operational aspects simultaneously. The Store Manager has a hands-on role and may assist in food preparation tasks as necessary, maintaining productivity during peak hours. This is a full-time position with varied shifts, requiring flexibility and the capacity to cover for absent employees when needed. Physical requirements include the ability to stand, walk, bend, and occasionally lift materials up to 30 pounds.

Working for the Tom Lovelace Group offers the chance to be part of a respected brand with a strong community presence and a supportive team environment. Candidates who thrive in fast-paced settings, demonstrate a commitment to quality and service, and possess strong communication and organizational skills are encouraged to apply for this challenging and rewarding management role.