Store Manager

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $38,000.00 - $59,100.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Training and development opportunities

Job Description

Tom Lovelace Group is an independent franchise owner of Papa Murphy's, a well-recognized brand in the take-and-bake pizza industry. As a franchisee, the Tom Lovelace Group operates separately from Papa Murphy's International, Inc. and any of its affiliates, allowing them to establish their own wage and benefit programs tailored to their unique operations. Papa Murphy's restaurants are known for offering fresh, quality take-and-bake pizzas that customers can prepare at home, emphasizing convenience and quality. The franchise prides itself on maintaining high standards in both product and service, fostering a friendly and efficient atmosphere for its customers and staff alike.

Thi... Show More

Job Requirements

Food Handler Manager Certification as required by local ordinances
High school diploma or GED
2-5 years supervisory or management experience in quick service restaurant setting
Ability to pass criminal background check
Flexibility to cover shifts for absent employees
Ability to maintain safety standards in front and back of house
Ability to stand, walk, bend, stoop, kneel, crouch, and lift/move up to 30 pounds
Ability to maintain punctual and regular attendance

Job Qualifications

High school diploma or GED
2-5 years previous supervisory and quick service restaurant management experience
Food Handler Manager Certification as required by local ordinances
Food Handlers Card or Serve Safe Certification preferred
Ability to pass criminal background check
Demonstrated integrity, honesty, and strong leadership skills
Effective people management skills
Good written and oral communication skills
Excellent customer service abilities
Capacity to manage difficult or emotional customer situations
Basic computer skills including MS Word, Excel, Outlook, and POS
Ability to apply fundamental math skills including weights and measurements
Knowledge of store financials including P & L, break-even analysis, food and labor cost analysis

Job Duties

Manage the efficient and cost effective operation of a single store including profitability, employee relations, marketing, food and labor costs, and waste reduction
Foster a culture of upward development of team members
Ensure operational standards including sanitation and health department compliance are met
Prepare reports tracking food cost, waste, sales, inventory and labor hours
Construct and supervise product preparation
Oversee physical facility maintenance and minor repairs
Monitor inventory and place orders within store guidelines
Check vendor deliveries for accuracy
Communicate menu and price changes and promote sales
Analyze sales trends to maintain product levels
Handle customer feedback and resolve concerns professionally
Manage cash procedures including deposits and cash drawer accuracy
Track and reconcile promotion coupons and gift certificates
Recruit, interview, orient, and train team members
Conduct performance evaluations and disciplinary actions
Prepare and post weekly employee schedules according to laws
Ensure compliance with all labor laws
Participate in local store marketing activities
Maintain professional appearance and enforce dress code
Assist in pizza preparation and assembly as needed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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