Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,800.00 - $82,300.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
sick leave
Paid holidays
401(k) retirement plan
stock purchase program
Tuition coverage
Employee assistance program

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for crafting the world's finest coffee and creating warm, welcoming environments where meaningful moments and connections flourish. Established with a mission to inspire and nurture the human spirit one person, one cup, and one neighborhood at a time, Starbucks operates thousands of stores worldwide, serving millions of customers each day. The company has built a strong reputation for its commitment to quality, community, and sustainability, making it a preferred employer for individuals passionate about customer service and coffee culture.

This position is for a Coffeehouse Leader role, where you will have the opportunity to lead a team dedicated to delivering exceptional customer experiences in line with Starbucks' core values. As a leader, you will not only manage the day-to-day operations of a busy coffeehouse but also foster a culture of connection, engagement, and growth among your partners (employees). Your role involves guiding your team with professional maturity, coaching and mentoring to develop their skills, and ensuring every customer interaction reflects the brand's promise of quality and warmth.

Starbucks values leadership that blends craftsmanship with heart, encouraging leaders to create spaces where the community feels welcome and every cup of coffee sparks joy and connection. The Coffeehouse Leader plays an instrumental role in driving sales, maintaining operational standards, and promoting the well-being and development of team members. Starbucks emphasizes empowerment through developmental experiences and offers industry-leading benefits designed to support your growth journey both professionally and personally.

Candidates with at least 3 years of retail or customer service management experience, or those with 4 or more years of U.S. Military service, are encouraged to apply. Strong organizational, interpersonal, and problem-solving skills are essential, along with an entrepreneurial attitude suited to a sales-focused environment. The ideal candidate will demonstrate strong leadership capabilities and the ability to mentor team partners effectively, fostering a collaborative and productive workplace. A minimum of a high school diploma or GED is required for this position.

Starbucks is committed to its partners and their families, providing comprehensive benefits including medical, dental, vision insurance, basic and supplemental life insurance, and additional voluntary insurance options. The company supports work-life balance with paid parental leave, family expansion reimbursement, vacation accrual from date of hire, paid sick leave, and holidays. Financial well-being is also a priority, with access to a 401(k) retirement plan with employer matching, discounted company stock programs, and financial educational tools. Additionally, Starbucks offers tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program and supports ongoing education with student loan management resources.

This role requires the ability to work full-time with variable hours including early mornings, evenings, weekends, and holidays. Legal authorization to work in the country of application is mandatory. Starbucks promotes equal opportunity employment and reasonable accommodations for applicants with disabilities, fostering an inclusive environment where diversity is celebrated and respected. By joining Starbucks, you become part of a company that values people, quality, and community, inviting you to connect with something bigger and make a lasting impact through your leadership and dedication.

Job Requirements

  • legal documentation establishing identity and eligibility to work
  • ability to work full time including early mornings, evenings, weekends, and holidays
  • minimum high school diploma or ged
  • ability to manage a team in a fast-paced environment
  • strong communication skills
  • flexibility to work variable hours

Job Qualifications

  • minimum high school diploma or ged
  • 3 years retail or customer service management experience or 4+ years of us military service
  • strong organizational skills
  • excellent interpersonal and problem-solving abilities
  • entrepreneurial mentality with sales experience
  • demonstrated leadership and coaching skills
  • professional maturity in team management

Job Duties

  • lead and manage daily operations of the coffeehouse
  • coach and mentor team partners to foster professional growth
  • maintain high standards of customer service and product quality
  • drive sales and promote a positive, engaging environment
  • solve operational and customer-related problems effectively
  • ensure compliance with company policies and health and safety regulations
  • cultivate a welcoming space that encourages community connection

Job Criteria

Experience

Mid Level (3-7 years)


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