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Store Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Competitive weekly pay
Employee Meals
Monthly bonus
Medical insurance
Dental Insurance
Cell phone reimbursement

Job Description

Dunkin' is a leading global brand known for its delicious coffee and baked goods, operating through a network of franchisees who uphold the company's commitment to quality and customer satisfaction. This particular franchisee operates a location at 2591 Blanding Blvd in Jacksonville, Florida, providing a vibrant and dynamic work environment. The franchisee focuses on delivering exceptional service, maintaining cleanliness, and achieving operational excellence while fostering a team-oriented atmosphere. As an independent business owner, this franchisee emphasizes personalized management and employee development to drive success within the community it serves.

The Store Manager position at this Dunkin' location offers a unique leadership opportunity for individuals passionate about food service and team management. The role involves oversight of all store operations, ensuring the highest standards of quality, service, and cleanliness are met consistently. The Store Manager will be responsible for the recruitment, training, and development of team members, creating a supportive environment that encourages growth and engagement. This role demands a strong focus on customer satisfaction, operational efficiency, and financial goal achievement including sales projections and cost control.

As the key leader in the restaurant, the Store Manager must apply comprehensive knowledge of store operations, demonstrate excellent leadership skills, and remain actively involved with both employees and customers. The role emphasizes continuous improvement and proactive problem-solving to elevate overall store performance. With a focus on achieving company goals and driving operational excellence, the Store Manager will also implement effective communication and coaching strategies to enhance team dynamics and service quality.

This position is ideal for a highly motivated and enthusiastic professional with a proven ability to work independently and make sound decisions. Prior experience in the food service industry is essential, and having certifications such as Food Safety or Serve Safe is advantageous. The Store Manager must be physically capable of the job requirements, including lifting loads up to 50 pounds and engaging in physical activities involving pushing, pulling, and continuous use of hands and wrists.

Employment with this franchisee offers competitive weekly pay and a comprehensive benefits package that includes employee meals, monthly bonus opportunities based on performance, medical and dental insurance with company contributions, as well as cell phone reimbursement. This role is perfect for individuals seeking to join one of the most exciting and award-winning brands in America, offering a challenging yet rewarding career path in retail food management.

Job Requirements

  • experience in the food service industry
  • ability to lift 30 to 50 pounds
  • capability to perform physical tasks involving pushing, pulling, stretching and continuous use of fingers and wrists
  • high school diploma or equivalent
  • availability to work flexible hours

Job Qualifications

  • experience in the food service industry
  • food safety, serve safe certification is a plus
  • demonstrated ability to think and work independently
  • strong leadership and team management skills
  • excellent communication and interpersonal skills

Job Duties

  • leading operational excellence
  • keen focus on 100% guest satisfaction
  • understanding the importance of training and development of team members
  • achieving financial goals such as sales projections and controllables
  • utilizing effective communication and coaching skills

Job Criteria

Experience

Mid Level (3-7 years)


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