Store Manager

We are a leading retailer specializing in a distinctive world of adult beverages and more, committed to providing exceptional customer experiences through best-in-class service and an unmatched product selection. Our company has built a reputation for excellence and innovation in the adult beverage industry by cultivating a strong brand presence and fostering a vibrant, customer-focused culture. Our retail locations serve as a hub for adult beverage enthusiasts seeking both quality products and knowledgeable service. We are dedicated to continuous growth and delivering value to our customers through a blend of unique offerings and expert staff engagement.

As a Store Manager, you will play a pivotal role in expanding our brand by managing store operations and driving a sales and service culture that maximizes profitability and customer satisfaction. Reporting directly to the District Manager, your responsibilities will encompass managing the entire store team, overseeing daily operations, and ensuring that the store meets key performance metrics (KPMs). You will act as a leader, recruiter, trainer, and mentor for your team, fostering an environment where outstanding customer service is standard. This role demands strong leadership skills, operational expertise, and a keen focus on growth strategies within a fast-paced retail environment.

Your leadership will be instrumental in recruiting, training, and developing the store team, ensuring ongoing professional growth and managing disciplinary actions effectively when necessary. You will be responsible for all operational functions, including payroll management, inventory control, merchandising, and reducing shrinkage. A key aspect of your role will be delivering an exceptional customer experience by setting high standards for service quality and maintaining a welcoming, informed store atmosphere. Resolving customer issues promptly and professionally will reflect your commitment to customer satisfaction.

Maintaining positive vendor relationships is also fundamental to this role, supporting the store’s inventory objectives and promoting a seamless supply chain. As the custodian of store compliance, you will ensure adherence to all relevant laws and regulations related to alcohol sales, maintaining a safe and compliant environment for both customers and employees. This position offers a competitive salary range from $69,350 to $99,864 annually and is classified as a regular, exempt position. We recognize the importance of our team members and provide a supportive work atmosphere with access to resources that enhance health, wellbeing, and career development.

This role is ideal for someone with a bachelor’s degree in business administration or a related field and significant experience in retail management, particularly within sales-driven environments. Ideal candidates will be familiar with point-of-sale systems and inventory management software and prepared to work a flexible schedule, including evenings and weekends. Physical requirements include the ability to stand and move for extended periods and the capability to lift and handle heavy items, making this a physically engaging and rewarding role. Join us and become a vital part of a company that values its employees and encourages growth and success through dedication and service excellence.