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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive wage
Medical insurance
Dental Insurance
Vision Insurance
annual discretionary performance bonus
Birthday bonus program
Life insurance benefits
Job Description
The Cottage Grocery is a unique specialty grocery store that blends multiple culinary and retail experiences into one welcoming space. At its core, it is a prepared foods market offering a vast selection of homemade items, both fresh and frozen. Beyond that, the establishment operates as a cafe, a bakery, a boutique wine shop, and a coffee shop, making it a versatile destination for anyone seeking quality food and drink products. Founded on the belief that some of the best moments happen around the table, The Cottage Grocery fosters an atmosphere where the pace slows down, conversation flows freely, and... Show More
Job Requirements
- High school diploma or equivalent
- Valid Food Manager License
- Minimum 3 years of experience managing a storefront
- Minimum 3 years experience in people management
- Ability to work flexible hours including weekends
- Strong organizational and leadership skills
- Effective communication skills
- Ability to stand for extended periods
- Ability to lift heavy items and work in a physically demanding environment
- Ability to work effectively in a fast-paced setting
Job Qualifications
- Valid Food Manager License (Company will pay for License and continued maintenance for eligible candidates)
- Must have 3+ years proven experience managing a storefront (grocery industry is a plus)
- Must have 3+ years experience as a people manager
- Excellent customer service record with a passion for exceeding customer expectations
- Strong communication skills and the ability to provide helpful performance feedback to others
- Ability to stand for long periods, lift heavy ingredients and equipment, and work in a hot environment
- Comfortability working in a fast-paced environment
Job Duties
- Collaborate and work closely with the Kitchen Managers to ensure smooth daily operations between BOH and FOH
- Manage FOH Associates and Baristas by providing regular and real-time constructive performance feedback and delegating tasks on a daily basis
- Oversee and support the FOH specialist with stocking and organizing of wines, lunches, dinners, appetizers, desserts, and bakery products within the storefront
- Manage inventory tracking and ordering of FOH goods (napkins, cutlery, coffee cups, etc.) to ensure optimal stock levels and to prevent shortages or excess
- Manage our Wine Program, including vendor management, purchasing, and inventory management
- Resolve customer issues and serve as the initial point of escalation for all customer needs
- Engage with customers to consult on pantry and bakery products, customer needs, and help curate custom menus as needed
- Determine when grab-and-go pars are low and coordinate with our Kitchen team to restock for lunch rush
- Perform customer checkout, manage label and price changes, and support FOH staff as needed
- Enforce staff compliance with Cottage Grocery and Federal and State Food Health and Safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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