
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Job Description
Fry's Food Stores is a respected grocery retail chain based in Arizona, operating over 120 stores throughout the state. Since merging with The Kroger Company in 1983, Fry's has been part of one of the largest food retailers in the United States, known for its commitment to quality, innovation, and community engagement. The company proudly serves its customers by providing a diverse range of fresh and affordable food products while fostering a work environment that values respect, honesty, integrity, diversity, inclusion, and safety. As part of the Kroger family of companies, Fry's emphasizes the importance of feeding the human spirit, not just through food but by creating meaningful connections with customers, associates, and communities. The company offers comprehensive benefits and promotes growth opportunities across various career paths, supporting associates' physical, emotional, and financial well-being.
The role of e-Commerce Store Manager at Fry's Food Stores involves overseeing the daily operations of the store's e-Commerce department. This position plays a crucial role in achieving sales objectives, meeting customer expectations, and ensuring operational efficiency in the online shopping segment of the store. The manager is responsible for recruiting, hiring, and developing associates to optimize team performance and foster a results-driven culture. Key responsibilities include maintaining a clean and organized shopping environment, ensuring food freshness, and managing inventory to prevent out-of-stock situations.
The e-Commerce Store Manager leads the team in implementing the company's initiatives, meeting sales budgets, and enhancing customer satisfaction to encourage repeat business. This position also requires managing schedules, product flow, and training associates on order selection and customer service functions. Additionally, the manager ensures compliance with all local, state, and federal laws alongside food safety procedures and company guidelines. Other duties include troubleshooting equipment, managing departmental expenses, overseeing preventative maintenance on equipment, and providing insightful feedback to higher management about operational programs.
Success in this role demands strong organizational skills, leadership capabilities, and the ability to work effectively in a fast-paced, sometimes high-pressure environment. The manager must demonstrate professionalism with honest, cooperative customer and team interactions and uphold Fry's core values. The company offers flexible part-time and full-time work schedules, competitive wages, and comprehensive benefits, including medical, dental, vision insurance, paid time off, counseling services, employee discounts, tuition reimbursement, and industry-leading training programs to support career advancement.
By joining Fry's Food Stores as an e-Commerce Store Manager, candidates gain the opportunity to contribute to a dynamic and purposeful work culture that values diversity and individual growth. They will play a pivotal role in shaping the online shopping experience for customers, ensuring convenience, quality, and satisfaction through effective team management and operational excellence. This role suits leaders who are passionate about food retail, customer service, and who desire to cultivate a thriving work environment in a rapidly growing sector of the grocery industry.
The role of e-Commerce Store Manager at Fry's Food Stores involves overseeing the daily operations of the store's e-Commerce department. This position plays a crucial role in achieving sales objectives, meeting customer expectations, and ensuring operational efficiency in the online shopping segment of the store. The manager is responsible for recruiting, hiring, and developing associates to optimize team performance and foster a results-driven culture. Key responsibilities include maintaining a clean and organized shopping environment, ensuring food freshness, and managing inventory to prevent out-of-stock situations.
The e-Commerce Store Manager leads the team in implementing the company's initiatives, meeting sales budgets, and enhancing customer satisfaction to encourage repeat business. This position also requires managing schedules, product flow, and training associates on order selection and customer service functions. Additionally, the manager ensures compliance with all local, state, and federal laws alongside food safety procedures and company guidelines. Other duties include troubleshooting equipment, managing departmental expenses, overseeing preventative maintenance on equipment, and providing insightful feedback to higher management about operational programs.
Success in this role demands strong organizational skills, leadership capabilities, and the ability to work effectively in a fast-paced, sometimes high-pressure environment. The manager must demonstrate professionalism with honest, cooperative customer and team interactions and uphold Fry's core values. The company offers flexible part-time and full-time work schedules, competitive wages, and comprehensive benefits, including medical, dental, vision insurance, paid time off, counseling services, employee discounts, tuition reimbursement, and industry-leading training programs to support career advancement.
By joining Fry's Food Stores as an e-Commerce Store Manager, candidates gain the opportunity to contribute to a dynamic and purposeful work culture that values diversity and individual growth. They will play a pivotal role in shaping the online shopping experience for customers, ensuring convenience, quality, and satisfaction through effective team management and operational excellence. This role suits leaders who are passionate about food retail, customer service, and who desire to cultivate a thriving work environment in a rapidly growing sector of the grocery industry.
Job Requirements
- High school diploma or GED
- Any proven supervisory experience
- Any prior experience in the selection and hiring process
- Strong organization skills
- Must be able to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
- Must be able to stand for extended periods of time and/or walk constantly
- Ability to stoop, kneel, or crouch several times per hour
- Proficient in Microsoft Office
- Excellent oral/written communication skills
- Strong leadership skills
Job Qualifications
- High school diploma or GED
- Any proven supervisory experience
- Any prior experience in the selection and hiring process
- Strong organization skills
- Proficient in Microsoft Office
- Excellent oral/written communication skills
- Strong leadership skills
- Bachelor's degree desired
- Experience with and knowledge of Point of Sale (POS) systems desired
Job Duties
- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
- Interview, select and hire candidates to staff the on-line shopping department
- Meet the demands of product flow and create schedules according to guidelines
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
- Train associates on all functions and duties of the order selector and customer attendant roles
- Lead team in the planning, implementation and execution of e-Commerce's initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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