Store Leader (Manager) Trainee

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Advancement opportunities

comprehensive training

comprehensive health coverage

Performance Rewards

Educational support

Retirement Plan

Employee Fuel Discount

Job Description

7-Eleven is a globally recognized convenience store brand with over 86,000 locations worldwide, making it the largest retailer in the convenience store industry. Known for revolutionizing convenience, restaurants, and fuel retail through innovation, 7-Eleven consistently strives to be the customer's first choice. The company empowers employees to "activate awesome" and make a meaningful impact in their stores and communities every day. As an iconic family of brands, 7-Eleven offers a dynamic and supportive environment that fosters career growth and personal development within a recession-proof industry. With a strong commitment to promoting from within, 7-Eleven provides its team members with comprehensive training programs, advancement opportunities, and a suite of benefits designed to support their well-being and success.

The role of Store Leader (Manager) Trainee at 7-Eleven represents a unique opportunity to embark on a management track within a thriving global enterprise. This full-time position is geared toward individuals who are eager to learn and grow into key operational roles through an in-depth, structured training program lasting the first three months. Store Leader Trainees will master customer service leadership, sales growth strategies, store operations, merchandising, marketing initiatives, and team development. The trainee will be supported in their journey to drive store profitability, optimize performance, and foster a positive, safe, and well-organized retail environment.

The Store Leader function is the core leadership role responsible for executing merchandising and marketing plans, managing financial aspects including P&L and cash handling, coaching and developing employees, and ensuring exceptional customer satisfaction. Many top-performing Store Leaders at 7-Eleven have progressed from entry-level roles such as cashiers or part-time associates, highlighting the company’s commitment to talent development and career progression. Trainees will benefit from a vibrant culture steeped in innovation, teamwork, and a mission-driven approach that values each individual's contribution to the company and its community.

7-Eleven’s culture promotes adaptability, strategic thinking, results-driven attitudes, entrepreneurial spirit, and strong communication skills, all of which are essential traits for a successful Store Leader. Employees are encouraged to take ownership of their work, enjoy a supportive team environment, and thrive in a workplace that values diversity and inclusion. The company offers a comprehensive benefits package, including health coverage, retirement plans, performance bonuses, tuition reimbursement, and employee discounts, contributing to a balanced and rewarding work experience.

As a Store Leader Trainee in Norfolk, Virginia, you will be part of a highly visible and influential leadership team that drives the daily success of the store. Candidates with previous supervisory experience and a passion for leadership will find this role to be a perfect match. With 7-Eleven’s well-established brand equity, innovative business model, and employee-focused values, this is more than just a job—it is a career path with tremendous growth potential and the opportunity to make a lasting impact in an essential and recession-proof industry.

Job Requirements

Ability to oversee and provide customer service leadership, training, and coaching for all store employees
Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
Ability to oversee and implement all merchandising and marketing programs
Demonstrated ability to use P&L and store reports to affect change
Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program
Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock
Excellent oral and written communication and intrapersonal skills
Proficient computer knowledge (Microsoft products preferred Word, Excel)
A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience
A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds

Job Qualifications

Previous supervisory or retail management experience
Proficient computer skills including Microsoft Word and Excel
Excellent communication and interpersonal skills
Ability to use financial reports and analytics to make informed decisions
High school diploma or GED preferred but not required with equivalent retail management experience
Valid driver’s license and automotive liability insurance
Ability to perform physical tasks including bending, standing, reaching, and lifting up to 50 pounds

Job Duties

Oversee and provide customer service leadership, training, and coaching for all store employees
Maintain high employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
Implement all merchandising and marketing programs
Use P&L and store reports to drive operational improvements
Manage cash handling, fuel transactions, and promote the rewards loyalty program
Ensure the store is clean, safe, and well-stocked by complying with health and sanitation procedures
Communicate effectively both orally and in writing with team members and customers