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Store Customer Service Specialist - Fulltime (N Western Ave)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career Development
Life insurance
Disability insurance
Job Description
Sherwin-Williams is a leading company specializing in paints, coatings, and innovative solutions designed to protect and beautify various environments. With a strong retail presence, Sherwin-Williams serves both wholesale and retail customers through a nationwide network of stores. The company prioritizes customer satisfaction, product quality, and employee development while fostering an inclusive and supportive work environment. Sherwin-Williams stands out in the industry for its commitment to continuous improvement, innovation, and community connection, making it a trusted name for professionals and consumers alike. Sherwin-Williams values its employees by offering comprehensive benefits, career growth opportunities, and a culture that emphasizes teamwork and mutual... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Job Qualifications
- Have at least a high school diploma or GED
- Have at least one year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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