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Store cleaning associate

Job Overview

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Compensation

Hourly
Range $15.00 - $15.50
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a renowned Fortune 100 company and the world\'s leading off-price retailer, operating diverse retail brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. With four global Home Offices, Distribution Centers, and Retail Stores, TJX provides a vibrant, inclusive, and collaborative workplace that values diversity and fosters employee development. The company offers abundant opportunities for growth, learning, and achievement across various roles and locations. TJX is committed to supporting a positive organizational culture built on honesty, integrity, respect, and exceptional customer service.

The HomeGoods Store 0683 located at 6630 East State Street, Rockford, IL, is currently seeking dedicated individuals to join their team in a role focused on maintaining pristine store environments. This position offers a starting pay range of $15.00 to $15.50 per hour, with actual pay determined by relevant skills, qualifications, and experience. The role primarily involves comprehensive floor care responsibilities, including the operation of scrubbers and buffers, as well as routine cleaning duties such as dust mopping, damp mopping, sweeping, vacuuming, and spot cleaning glass and windows.

Individuals in this position act as key contributors to maintaining operational, merchandise, and loss prevention standards throughout the store. They are cross-trained to support various store areas, including backroom, sales floor, and front end, ensuring flexibility to meet the dynamic needs of the business. As representatives of the company, employees are expected to embody and promote excellent customer experience practices by engaging respectfully with both internal teams and external shoppers.

Additional responsibilities include upholding cleanliness and organizational standards in all store zones such as sales floors, single queue areas, associate lounges, backrooms, and restrooms. The role demands adherence to health and safety policies, including replenishing essential supplies in key areas and complying with all labor laws and company regulations. Employees are also expected to participate actively in store recovery and safety awareness initiatives, communicate effectively with management and colleagues, and uphold the company\'s merchandising philosophy and signage standards.

Successful candidates will demonstrate strong organizational skills, physical stamina to manage cleaning equipment, and the ability to multitask in a fast-paced retail environment. Communication skills, both verbal and written, are essential for responding appropriately to internal and external needs, while flexibility and adaptability are critical to handling unexpected situations or changes in direction.

Job Requirements

  • able to work a flexible schedule to support business needs
  • physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • strong communication skills including verbal and written
  • capable of lifting heavy objects with or without reasonable accommodation
  • able to respond appropriately to changes in direction or unexpected situations
  • retail customer experience preferred

Job Qualifications

  • excellent customer service skills
  • strong organizational skills with attention to detail
  • physical stamina to perform cleaning tasks and operate floor buffer and scrubber
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • strong verbal and written communication skills
  • capable of lifting heavy objects with or without reasonable accommodation
  • standout colleague skills
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • maintains all organizational, cleanliness, and recovery standards for the entire store including sales floor, single queue, associate lounge, backroom and restrooms
  • adheres to all company policies concerning health and safety including the refilling of essential items in lounge, restrooms and front end
  • cross-trained in other areas of the store such as backroom, front end, sales floor
  • supports and responds to all front end coverage needs
  • adheres and upholds merchandising philosophy and signage standards
  • initiates and participates in store recovery as needed
  • adheres to all operational and loss prevention controls in accordance with company guidelines including shrink reduction
  • communicates accurately and effectively with management and associates
  • adheres to all labor laws, policies, and procedures including associate meal and break period policies
  • participates in safety awareness and maintains a safe environment
  • other duties as assigned

Job Criteria

Experience

No experience required


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