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Store Associate (Full Time) - Norfolk, VA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $22.50
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Work Schedule

Standard Hours
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Benefits

Starting pay of 19.00 per hour
Medical Coverage
Prescription coverage
dental coverage
vision coverage
Paid Time Off
Dedicated training plans
401k plan with 5% company match
Voluntary Term Life Insurance
Voluntary AD&D Insurance
total well-being program
DailyPay voluntary benefit access

Job Description

Lidl US is a prominent global grocery retailer known for its commitment to delivering high-quality products and exceptional customer service. As part of an international network of stores, Lidl combines efficiency with a strong community focus, striving to provide customers with the best shopping experience while maintaining sustainability and corporate social responsibility values. This dynamic, team-oriented company prides itself on the seamless integration of structured processes with a fast-paced retail environment, making Lidl a leader in the supermarket industry. Employees at Lidl are supported with comprehensive training, competitive compensation, and extensive benefits, all of which contribute to a positive workplace culture and high employee satisfaction.

The Store Associate role at Lidl is critical to the daily success of the store's operations. This is a hands-on position where the associate supports various aspects of store functionality, including ringing up customers, stocking shelves, managing inventory, and ensuring the quality and presentation of fresh foods like bakery items and produce. The role demands versatility, as associates frequently transition between different departments and tasks within the same shift. Through their dedication, Store Associates help create a welcoming and efficient shopping environment that encourages customer loyalty and repeat visits.

In this role, associates are expected to embody Lidl's core values such as ownership, teamwork, and efficiency. The position requires excellent multitasking skills, the ability to work under pressure, and a commitment to maintaining store standards. With a starting pay of $19.00 per hour, Lidl values its employees' work and offers financial incentives that reflect this. The store associate's day is varied and fast-paced, with responsibilities ranging from executing product freshness checks to setting up weekly promotional displays, all while ensuring the store meets Lidl's high cleanliness and operational standards.

Additionally, Lidl fosters a culture where continuous improvement and professional growth are encouraged. Employees receive dedicated training plans tailored to support their success in the role. The environment emphasizes clear communication, collaboration, and adherence to safety protocols, ensuring that both team members and customers experience a secure and supportive atmosphere. Whether handling customer inquiries or supporting warehouse logistics, Store Associates play an essential role in the smooth operation of the store.

By joining Lidl as a Store Associate, employees become part of a global business with strong corporate social responsibility initiatives, focused on being Good for the Environment, Good for People, and Good for You. This role is ideal for individuals who thrive in diverse, active settings and are eager to build a foundational career in retail with opportunities for growth and development. Lidl’s commitment to its employees is evident not only in its competitive wages but also through an exceptional benefits package, providing financial security, health coverage, and work-life balance.

Job Requirements

  • Must be 18 years or older
  • Positive attitude, strong work ethic, and willingness to learn multiple roles quickly
  • Effective, friendly, and professional communication skills
  • Ability to multitask and adapt quickly to changing priorities in a fast-paced environment
  • Ability to lift, carry, move, or slide products up to and in excess of 45 lbs. and reach above head height (10+ inches) frequently

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is an asset but not required
  • Basic math and computer skills
  • Ability to memorize produce price look up codes (PLUs) is preferred
  • Strong teamwork and interpersonal skills
  • Commitment to upholding store safety and cleanliness standards

Job Duties

  • Engage customers with friendly, efficient service that makes their trip easy and leaves them excited to shop at Lidl again
  • Seamlessly transition between checkout, stocking, and specialized areas like the bakery or produce to meet real-time store needs
  • Meet productivity goals by working with urgency and following Lidl’s streamlined processes, including pallet-to-shelf stocking
  • Execute daily freshness checks in produce and chilled areas, ensuring all items meet Lidl’s quality and presentation standards
  • Set up and organize non-food promotional displays and weekly offers, ensuring strong presentation, accurate signage and pricing
  • Keep the store looking its best by upholding Lidl’s high cleanliness standards across the sales floor, restrooms, warehouse, and parking lot
  • Create a smooth, efficient checkout experience by operating the register quickly and accurately – this includes memorizing produce price look up codes (PLUs)
  • Handle customer inquiries, process returns, and professionally resolve or escalate customer issues as they arise
  • Help keep inventory accurate and stock-loss low by sticking to our inventory control measures
  • Ensure a safe environment for both team members and customers by following all safety procedures and operational guidelines
  • Work closely with the team to complete daily tasks on time and ensure smooth store operations for the next shift
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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