In-N-Out logo

Store Associate - Commerce (80177)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
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Benefits

competitive hourly wage
Regular opportunity for advancement and raises
flexible scheduling
Free meal during each shift
Paid vacation time
Educational Assistance Program
Profit sharing
401(k) Plan
medical benefits

Job Description

In-N-Out Burger is a renowned fast-food restaurant chain that has been serving customers high-quality burgers, fries, and drinks since its founding in 1948 by Harry and Esther Snyder in Baldwin Park, California. The company remains privately owned and operated by the Snyder family. Over the decades, In-N-Out has expanded to multiple states, including California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, and Washington, consistently maintaining its fresh, made-to-order food philosophy. The restaurant chain is distinct for its commitment to serving fresh, high-quality products in a clean, sparkling environment while providing a warm and friendly customer experience.

In-N-Out Burger values its associates as a core part of the family and is dedicated to fostering a positive, team-oriented, fun, and fast-paced work environment. Thousands of associates join the team and enjoy numerous benefits, such as competitive hourly wages with regular advancement and raises, flexible scheduling, free meals during shifts, paid vacation time, educational assistance, profit sharing, 401(k) plans, and the opportunity to build long-lasting friendships with their co-workers. The company emphasizes growth and development by providing ongoing training programs that enable associates to advance from entry-level positions to managerial roles. Leadership within the company is largely promoted from its ranks of hourly associates, reflecting the company’s commitment to internal career progression.

The role of a Level 1 Store Associate involves a variety of customer service and team-based responsibilities designed to uphold the high standards at In-N-Out. Associates are friendly, approachable, and passionate about providing exceptional customer service by greeting customers warmly, anticipating their needs, and ensuring satisfaction throughout their visit. Daily duties include receiving and entering customer orders, handling payments, preparing fresh produce, organizing and handing out food and drink orders, and maintaining a spotless and welcoming environment. Associates also serve as quality control to ensure that only food meeting the strict In-N-Out standards is delivered to customers.

This role fosters a respectful, supportive workplace where team members collaborate, assist each other, and work cohesively. The company offers thorough training from the outset, encouraging associates to develop new skills like food preparation and cooking, which also opens up opportunities for wage increases. Prior experience is not mandatory, which makes this an excellent opportunity for individuals seeking to enter the fast-food industry and grow within a reputable and well-established company.

In-N-Out Burger’s unyielding focus on quality, team spirit, advancement opportunities, and a friendly atmosphere makes working here a rewarding experience for associates dedicated to delivering excellent food and customer service consistently. This distinct culture and commitment to quality have earned In-N-Out a strong reputation as a favorite fast-food destination and an employer that genuinely cares about its people. The company also is committed to equal opportunity employment, ensuring reasonable accommodations for candidates throughout the hiring process when requested, reinforcing its inclusive approach.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to work flexible hours including evenings, weekends, and holidays
  • willingness to provide outstanding customer service
  • ability to stand for extended periods
  • strong interpersonal skills
  • ability to follow instructions and maintain food safety standards
  • prior experience in fast food or retail is a plus but not required

Job Qualifications

  • prior work experience in customer service or hospitality is a plus but not required
  • genuinely friendly and positive attitude and willingness to work as a team
  • strong work ethic
  • strong problem solving skills
  • strong communication skills

Job Duties

  • taking great care of our customers
  • receiving and entering customer orders with a smile and processing payments
  • organizing and handing out all food and drink orders with quality control
  • preparing fresh produce including peeling and dicing potatoes, slicing and chopping onions, slicing tomatoes, leafing lettuce
  • working in a team-oriented environment and assisting coworkers
  • creating a spotless and sparkling environment including cleaning workstations and store areas
  • learning food preparation and cooking skills and aiming for raises as you grow

Job Criteria

Experience

No experience required


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