Store Assistant Manager & Shift Supervisors

Applegreen USA is a premier operator of travel plazas, running over 80 locations across the Northeast and Midwest regions of the United States. Known for their commitment to providing convenience and comfort to travelers, these travel plazas are comprehensive hubs offering a variety of retail and dining options. Some of the notable food outlets available to customers include popular brands such as Auntie Anne’s, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks, among others. These establishments are designed to refresh travelers on their journey, offering an array of delicious food selections, retail opportunities, and a welcoming environment to enhance the overall travel experience.

Applegreen's core values emphasize a customer and community-centric approach, showcasing a commitment to valuing and developing their people, embracing pace, passion, and performance, and actively seeking opportunities while embracing change. These principles define the work culture and the service standards maintained across each travel plaza, ensuring customers receive exceptional service during their visits.

The Shift Supervisor role at Applegreen is vital in maintaining the high standards and smooth operation of the travel plazas. As a Shift Supervisor, you will be tasked with leading a team during your shifts, ensuring that all team members deliver outstanding customer service and adhere strictly to brand standards and food safety requirements. This position requires a responsible and proactive individual who can effectively train new team members, oversee compliance with cash handling procedures, and manage daily operational activities.

A typical day in this role includes leading shift activities, engaging positively with customers, resolving complaints, completing opening and closing procedures, operating point-of-sale systems, ensuring proper food handling and preparation practices, and maintaining cleanliness and sanitation at the workstations. Beyond operational duties, Shift Supervisors actively promote products through cross-selling and up-selling, keeping an up-to-date understanding of all services and products available in the plaza.

Moreover, the Shift Supervisor will have a critical role in upholding company policies and procedures and communicating effectively with plaza leadership about any issues observed during the shift. The role demands a high level of adaptability and readiness to perform additional tasks as business needs evolve. This position offers a flexible schedule, with shifts that may cover days, nights, weekends, and holidays, making it an excellent opportunity for individuals who value a dynamic work environment within the vibrant travel plaza ecosystem.

Working at Applegreen not only provides an opportunity to be part of an industry-leading travel services company but also offers numerous employee benefits. These include flexible scheduling, comprehensive medical, dental and vision insurance plans, paid time off, a 401(k) retirement plan with company match, earned wage access (pay on demand), education assistance, employee referral bonuses, meal discounts, and even pet insurance. Applegreen is an equal opportunity employer, embracing diversity and fostering an inclusive, drug-free workplace that supports the growth and well-being of its employees.