Morningstar Properties logo

Storage Property Manager

Baltimore, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $52,000.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
growth opportunities

Job Description

Morningstar Properties is a prominent real estate company specializing in the development and management of high-quality storage and marina facilities across the Southeastern United States. Established in 1981, Morningstar has grown significantly to encompass more than 100 state-of-the-art storage properties and marinas nationwide. The company prides itself on a culture built on ownership, intentional leadership, and delivering exceptional customer experiences. By investing deeply in its team members through comprehensive training programs and fostering a culture of care and excellence, Morningstar Properties has positioned itself as a leader in the self-storage and marina property management industry. The organization continues to expand its portfolio and influence, reflecting its commitment to innovation and quality service.

The Property Manager at Morningstar Storage holds a critical leadership role as the on-site business leader responsible for overseeing the daily operations of the property. This role demands a dynamic professional skilled in sales, team leadership, financial management, and customer service excellence. As the key driver of occupancy, revenue growth, and operational efficiency, the Property Manager directly influences the financial performance and customer satisfaction levels of the facility. This position requires managing a small team, cultivating a professional and welcoming environment for customers, along with maintaining stringent safety, cleanliness, and property standards. The Property Manager will also lead marketing initiatives and vendor relations, ensuring all property aspects meet Morningstar’s high standards. This role is perfect for someone who thrives in a fast-paced, customer-centric environment and possesses a business-minded approach to managing the facility’s operations effectively. The employment type is full-time, offering competitive compensation, comprehensive benefits including medical, dental, vision insurance, and opportunities for personal and professional growth in a vibrant company culture.

Job Requirements

  • High school diploma or GED
  • Bachelor’s degree preferred
  • Valid driver’s license in the state of employment
  • Sales and customer service experience
  • Strong leadership and decision-making skills
  • Comfort reviewing and interpreting performance metrics
  • Ability to lead independently and collaborate effectively
  • Proficiency in computer skills including Microsoft Office Suite and email
  • Willingness to work some weekends and travel for training
  • Must pass pre-employment background check

Job Qualifications

  • High school diploma or GED
  • Bachelor’s degree preferred
  • Valid driver’s license in the state of employment
  • Sales and customer service experience
  • Strong leadership and decision-making skills
  • Comfort reviewing and interpreting performance metrics
  • Ability to lead independently and collaborate effectively
  • Proficiency in computer skills including Microsoft Office Suite and email
  • Willingness to work some weekends and travel for training

Job Duties

  • Drive occupancy, revenue, and overall financial performance through effective pricing, sales execution, expense management, and local marketing efforts
  • Deliver excellent customer service and build strong, lasting customer relationships
  • Analyze market trends, competitive rates, and occupancy data to support rental rate adjustments and promotional strategies
  • Lead sales conversations, convert inquiries into rentals, and ensure a high-quality customer experience from first contact to move-in
  • Recruit, train, coach, and lead a team of approximately 2 employees with a focus on performance, accountability, and development
  • Lead by example with collaboration and communication across the team, fostering culture of support and partnership
  • Manage all expenses to budget including labor
  • Execute marketing initiatives including promotions, community outreach, and local partnerships to increase visibility and referrals
  • Maintain Morningstar standards for safety, cleanliness, and curb appeal, serving as the ultimate owner of overall property appearance, vendor performance, and day-to-day site conditions
  • Oversee vendor relationships and ensure all services, repairs, and maintenance meet company standards
  • Proactively identify and implement operational improvements that enhance efficiency, consistency, and customer satisfaction
  • Remain current with industry and competitor trends to meet evolving customer needs and profitability
  • Take the lead on special projects or initiatives
  • Follow policies and procedures and use tools (technology platform, daily checklists, lead-to-lease, delinquency management, etc.) with accuracy and attention to detail
  • Other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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