Stocking / Fulfillment Associate - Part Time Mornings

Total Wine & More is a leading specialty retailer of fine wine, spirits, and beer with numerous locations across the United States. Known for its vast selection and knowledgeable staff, Total Wine & More prides itself on delivering a superior shopping experience to its customers by offering an extensive product inventory, competitive prices, and expert guidance. The company is committed to being a one-stop destination for both connoisseurs and casual buyers, striving to maintain an inviting and educational environment in each of its stores.

This establishment operates as a dynamic retail environment where customer service and operational excellence are key. Total Wine & More focuses on supporting both in-store and digital shopping experiences, offering services such as curbside pickup and delivery in select markets. The company culture values teamwork, compliance with legal standards, and continuous learning about a wide variety of alcoholic beverages. As part of its commitment to employees, Total Wine & More promotes a supportive workplace with inclusive hiring practices and a focus on health and well-being through a comprehensive Total Rewards program.

The role of the Merchandiser at Total Wine & More is essential in building and representing the company brand by providing excellent customer service while maximizing product inventory and supporting online business operations. This position can be part-time or full-time and generally centers around merchandising duties. However, the role is flexible and may include sales, front-end responsibilities, or delivery duties when assigned. Merchandisers report directly to the store management team and play a pivotal role in ensuring customers have a positive shopping experience through well-stocked and inviting product displays.

Merchandisers are responsible for processing freight, organizing and distributing inventory effectively, pulling and stocking merchandise, building promotional displays and end caps, placing signage, and supporting digital business through order fulfillment. This support extends to assisting with in-store and curbside pickup and delivery services, which may include driving and delivering orders in a safe and professional manner.

Customer engagement is a crucial part of the job. Merchandisers greet customers warmly, build relationships by sharing knowledge about products and services, and participate in training programs to deepen their understanding of wine, spirits, and beer. They also maintain awareness of current advertisements, promotions, and loyalty programs to better serve customers and enhance their shopping experience. Compliance with all laws and regulations concerning alcohol sales is mandatory, alongside maintaining a safe, clean, and compliant store environment.

The position requires physical endurance, including the ability to stand on feet for extended periods, climb ladders, lift heavy inventory, and sometimes work outdoors in various weather conditions. The typical work schedule may include evenings and weekends, demanding flexibility from employees. Total Wine & More values its team members as its greatest asset and provides access to resources aimed at promoting health and well-being. While compensation ranges between $16.43 and $23.00 per hour, it varies according to factors like market location, specific job knowledge, skills, and experience. The company is an equal opportunity employer committed to diversity and inclusion, ensuring fair employment practices and accommodations throughout the hiring process.

Overall, this Merchandiser role offers an excellent opportunity for those passionate about retail, customer service, and the beverage industry, looking to grow with a respected and well-established company. It also provides the chance to be part of a knowledgeable and engaged team dedicated to delivering exceptional service and maintaining a vibrant store environment.