Phantom Fireworks logo

Stock/Cashier and Customer Service

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Training
employee discount
flexible schedule
seasonal employment
team environment
Paid Time Off
performance bonuses

Job Description

Phantom Fireworks is recognized as America's number one fireworks retailer, with a proud history spanning over 40 years of lighting up backyards across the nation. Established as a leader in the fireworks industry, Phantom Fireworks offers an extensive range of high-quality consumer fireworks designed to deliver mesmerizing and safe experiences for every celebration. The company operates over 80 permanent showrooms across 15 states throughout the year, in addition to nearly 2,000 temporary locations in 17 states during peak seasons. This widespread presence has cemented Phantom Fireworks as the premier destination for fireworks enthusiasts nationwide.

Phantom Fireworks is deeply committed to excellence not only in the quality of its products but also in customer safety and satisfaction. With an unmatched reputation earned through years of dedication, the company continually emphasizes innovation, safety standards, and exceptional value. Customers trust Phantom Fireworks to provide a safe and thrilling spectacle that elevates their celebrations and events.

The current opportunity is for retail store team members who will play a crucial role in delivering exemplary customer service and efficient store operations during the fireworks sales season. This seasonal position requires friendly, reliable, and motivated individuals who enjoy interacting with customers and working as part of a team. No prior experience in retail or fireworks sales is necessary as Phantom Fireworks provides comprehensive training to equip every team member with the knowledge and skills needed to succeed.

In this role, team members will be responsible for registering customers, verifying their information, explaining current sales promotions, and operating the point-of-sale (POS) system with accuracy and professionalism. Additionally, they will be involved in various store maintenance and inventory duties such as stocking shelves, organizing merchandise, unloading deliveries, and assisting with inventory counts. The ability to handle physical tasks like lifting boxes and standing for extended periods is important due to the nature of the work environment.

The ideal candidate will embody the brand values of Phantom Fireworks by delivering outstanding customer experiences, maintaining store appearance, and supporting overall operational efficiency. This position offers an exciting chance to be part of America’s favorite fireworks retailer in a dynamic, fast-paced setting. Team members contribute directly to the company’s mission of providing safe, memorable celebrations for customers nationwide, all while gaining valuable retail experience in a supportive work environment.

Job Requirements

  • Must be able to work the seasonal hours
  • friendly and dependable team players
  • strong customer service and communication skills
  • ability to work in a fast-paced environment
  • comfortable lifting and moving boxes
  • able to stand for long periods
  • must be able to pass a background check

Job Qualifications

  • Friendly and dependable team players
  • strong customer service and communication skills
  • ability to work in a fast-paced environment
  • comfortable lifting and moving boxes
  • able to stand for long periods
  • must be able to pass a background check

Job Duties

  • Register customers prior to entering the store
  • take state IDs and capture customer information
  • explain current sales promotions and store policies
  • learn and operate the point-of-sale (POS) system
  • scan and process customer transactions accurately
  • take customer payments and issue receipts
  • place purchased items in bags, boxes, or carts
  • retrieve carts as needed
  • stock shelves, organize merchandise, and maintain store appearance
  • place products in proper storage areas
  • assist with inventory scanning and counting
  • help organize and identify items in the warehouse or storage containers
  • unload delivery trucks and restock sales floor as needed
  • identify low-stock areas and replenish shelves
  • provide excellent customer service
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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