HomeGoods logo

Stock Room Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.50 - $14.00
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a globally recognized leader in off-price retail, proudly operating some of the most popular retail brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX leverages its extensive global presence with operations across four home offices, distribution centers, and numerous retail stores to deliver exceptional value and an exciting shopping experience to its customers. TJX values diversity and collaboration, fostering an environment that promotes personal growth, professional development, and a rewarding work experience for all team members. Their commitment to an inclusive and dynamic workplace ensures every employee is empowered to thrive and contribute meaningfully to the company’s success.

HomeGoods, a proud member of the TJX family, specializes in home fashions and décor, delivering high-quality merchandise at outstanding value. The store is a destination for customers seeking unique and stylish home goods, backed by excellent customer service. The role of a HomeGoods associate at TJX is centered around creating an inviting and satisfying shopping environment through dedicated customer engagement, operational excellence, and meticulous merchandising. This part-time position, located at the HomeGoods store in Glen Allen, VA, offers a competitive starting pay range of $13.50 to $14.00 per hour, with actual pay depending on the candidate’s skills, qualifications, and experience.

The position plays a vital role in ensuring a highly satisfied customer experience by engaging with customers, embodying TJX’s customer experience principles, and maintaining a clean and organized store environment. Associates are expected to adhere strictly to all operational, merchandise, and loss prevention standards, which underpin the smooth functioning of the store and enhance customer satisfaction. Flexibility is key in this role, as associates may be cross-trained to support various areas within the store based on business needs. The work culture in HomeGoods supports honesty, integrity, and respect, fostering a positive environment for both customers and team members alike.

Key responsibilities include modeling established customer service practices, supporting credit and loyalty programs, preparing merchandise accurately for the sales floor, and contributing to store recovery and clean-up efforts throughout the day. The associate will also participate actively in loss prevention programs and safety awareness initiatives, ensuring a secure shopping and working environment. Additionally, the associate provides and receives constructive feedback to continuously improve performance and support collective success. The role demands a high level of communication and organizational skills, multitasking capability, and responsiveness to changes or unexpected situations. The ability to lift heavy objects, with or without reasonable accommodation, is also required to facilitate the merchandising and operational duties effectively.

Overall, this part-time role at HomeGoods offers an excellent avenue for individuals passionate about retail customer service and looking to be part of a vibrant, supportive team within a large, successful retail corporation. With opportunities for career growth, comprehensive training, and a robust benefits package including associate discounts, healthcare options, and paid leave among others, TJX Companies exemplifies a workplace committed to enriching the lives of its employees while delivering exceptional value to its customers.

Job Requirements

  • High school diploma or equivalent
  • Prior retail or customer service experience preferred
  • Ability to stand for extended periods
  • Must be able to lift and carry items up to 50 pounds
  • Flexible availability including weekends, holidays, and evenings
  • Ability to follow store policies and procedures
  • Must be at least 18 years old
  • Ability to communicate effectively with customers and team members

Job Qualifications

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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