Job Overview
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
retirement plans
Job Description
Hilton is a renowned global leader in the hospitality industry, dedicated to delivering exceptional guest experiences across a wide portfolio of world-class hotels and resorts. With a history that spans several decades, Hilton has welcomed over 3 billion guests worldwide, establishing itself as a trusted name synonymous with quality, luxury, and welcoming service. The company is committed to fostering an award-winning workplace culture that values integrity, leadership, teamwork, ownership, and a sense of urgency to deliver outstanding service. Hilton's hospitality philosophy is centered around spreading warmth and light, not only to its guests but also within its team, ensuring that every interaction is meaningful and memorable. The company supports its employees through comprehensive benefits, career development opportunities, and a nurturing work environment that encourages growth and success.
The Stewarding Supervisor role at Hilton is a vital back-of-house leadership position responsible for overseeing the steward team during shifts and ensuring all operational standards for cleanliness, organization, and efficiency are met. This role involves supervising utility stewards, dishwashers, and temporary staff, ensuring the timely transport and cleaning of utensils and serviceware for restaurant and banquet operations. In addition to operational oversight, the Stewarding Supervisor plays a key role in supporting inventory management, equipment storage, and logistics for food and event functions. The supervisor also aids in team development by managing schedules, coaching team members, conducting evaluations, and recognizing achievements to foster a motivated and high-performing group.
Daily responsibilities also include monitoring performance metrics such as breakage and loss reports, updating operating manuals, and assisting with monthly inventories. Collaboration with kitchen, bar, and restaurant teams is essential to ensure seamless service delivery and guest satisfaction. The Stewarding Supervisor must uphold all regulatory standards concerning health, safety, sanitation, and alcohol awareness to guarantee the wellbeing of guests and team members alike. Hilton's core values emphasize the importance of hospitality, integrity, leadership, teamwork, ownership, and responsiveness, which all guide the actions and attitude expected from its team members.
Hilton is not only committed to the professional growth of its employees but also to their personal wellbeing. The company offers a range of benefits including incredible travel perks through the Go Hilton travel program, employee stock purchase options, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and financial retirement plans. These benefits aim to support employees through all facets of their life, creating a supportive and rewarding work environment.
Joining Hilton means becoming part of a globally recognized and respected hospitality family with a culture that has earned accolades as one of the World’s Best Workplaces by Great Place to Work and Fortune. For candidates looking for a career filled with opportunity and the chance to make a significant impact, Hilton offers an exceptional platform to grow and excel. The Stewarding Supervisor role is perfect for individuals passionate about hospitality, keen on leadership, and committed to creating outstanding experiences for guests through effective team management and operational excellence. Hilton invites you to join their award-winning team and be part of a legacy defined by excellence, innovation, and heartfelt hospitality.
The Stewarding Supervisor role at Hilton is a vital back-of-house leadership position responsible for overseeing the steward team during shifts and ensuring all operational standards for cleanliness, organization, and efficiency are met. This role involves supervising utility stewards, dishwashers, and temporary staff, ensuring the timely transport and cleaning of utensils and serviceware for restaurant and banquet operations. In addition to operational oversight, the Stewarding Supervisor plays a key role in supporting inventory management, equipment storage, and logistics for food and event functions. The supervisor also aids in team development by managing schedules, coaching team members, conducting evaluations, and recognizing achievements to foster a motivated and high-performing group.
Daily responsibilities also include monitoring performance metrics such as breakage and loss reports, updating operating manuals, and assisting with monthly inventories. Collaboration with kitchen, bar, and restaurant teams is essential to ensure seamless service delivery and guest satisfaction. The Stewarding Supervisor must uphold all regulatory standards concerning health, safety, sanitation, and alcohol awareness to guarantee the wellbeing of guests and team members alike. Hilton's core values emphasize the importance of hospitality, integrity, leadership, teamwork, ownership, and responsiveness, which all guide the actions and attitude expected from its team members.
Hilton is not only committed to the professional growth of its employees but also to their personal wellbeing. The company offers a range of benefits including incredible travel perks through the Go Hilton travel program, employee stock purchase options, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and financial retirement plans. These benefits aim to support employees through all facets of their life, creating a supportive and rewarding work environment.
Joining Hilton means becoming part of a globally recognized and respected hospitality family with a culture that has earned accolades as one of the World’s Best Workplaces by Great Place to Work and Fortune. For candidates looking for a career filled with opportunity and the chance to make a significant impact, Hilton offers an exceptional platform to grow and excel. The Stewarding Supervisor role is perfect for individuals passionate about hospitality, keen on leadership, and committed to creating outstanding experiences for guests through effective team management and operational excellence. Hilton invites you to join their award-winning team and be part of a legacy defined by excellence, innovation, and heartfelt hospitality.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in stewarding or related hospitality role
- Proven leadership abilities with experience supervising a team
- Strong organizational skills and attention to detail
- Ability to work flexible hours including weekends and holidays
- Good physical stamina to handle the demands of the role
- Knowledge of health safety and sanitation regulations
Job Qualifications
- High school diploma or equivalent
- Previous supervisory or leadership experience in a hospitality or stewarding environment preferred
- Strong communication and interpersonal skills
- Ability to lead and motivate a team effectively
- Knowledge of sanitation safety and health regulations
- Basic inventory management skills
- Proficiency with performance metric tracking and reporting
- Familiarity with hospitality operations and guest service standards
Job Duties
- Supervise daily back of house operations overseeing utility stewards dishwashers and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
- Maintain cleanliness and organization supervising cleaning of back-of-house spaces to uphold sanitation and hygiene standards
- Support inventory and equipment needs ensuring proper inventory levels managing equipment storage and distribution and coordinating the timely delivery of food and equipment for all functions
- Support team performance and development assisting with day-to-day team oversight scheduling shifts coaching and professional development conducting evaluations and recognizing achievements
- Monitor and report on performance metrics tracking breakage and loss reports updating operating manuals and assisting with monthly inventories to support cost controls and efficiency improvements
- Collaborate across teams partnering with kitchen bar and restaurant teams to ensure seamless service assisting team members where needed
- Uphold regulatory standards maintaining compliance with health safety sanitation and alcohol awareness regulations ensuring the highest standards of guest and team member wellbeing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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