Stewarding Manager

The JW Marriott Orlando, part of Marriott International's luxury portfolio, is a prestigious hotel located at 14900 Chelonia Parkway, Orlando, Florida. JW Marriott is renowned for its commitment to luxury hospitality, consistently delivering exceptional experiences to guests in gateway cities and distinctive resort locations worldwide. Marriott International prides itself on fostering an inclusive culture where diversity is celebrated, and associates are prioritized, cultivating a supportive and dynamic work environment. At JW Marriott, the philosophy "The JW Treatment™" emphasizes that taking care of associates translates directly into superior guest service. Employees at JW Marriott Orlando enjoy opportunities for training, development, recognition, and holistic well-being in a luxurious setting. This position is full-time, management level, with an annual salary range from $26.44 to $36.06 per hour, and it is bonus eligible.

The role of Kitchen Utility Supervisor at JW Marriott Orlando offers an exciting opportunity for experienced individuals in the food and beverage industry who are passionate about operational excellence and team leadership. The Kitchen Utility Supervisor will oversee daily kitchen utility operations and manage a diverse team including dishwashers, kitchen helpers, and other non-cooking kitchen staff. This position’s key responsibility is to ensure efficient dishroom operations, facility cleaning, banquet plating, and food running while maintaining high standards of cleanliness and organization.

The Kitchen Utility Supervisor plays a crucial role in balancing guest satisfaction with operational efficiency and budget management. The individual will handle procurement of supplies, supervise work schedules, verify adequate equipment and uniform availability, and lead the team by example in adhering to food handling and sanitation standards. This role also involves close collaboration with banquet chefs and maitres d' to coordinate food service activities, maintain inventories, and ensure all equipment is in proper working order.

In addition to managing day-to-day kitchen activities, the Kitchen Utility Supervisor will actively engage in employee recruitment, training, performance evaluations, and disciplinary processes, cultivating a motivated workforce focused on continuous improvement. Excellent interpersonal skills are essential, as the role requires clear communication with executives, peers, subordinates, vendors, and health department officials. The ability to comprehend budgets, payroll, and operational statements is important to support the financial goals of the department and Marriott Orlando property.

This position demands strong leadership attributes such as integrity, transparency, mutual respect, and encouragement within the team. The Kitchen Utility Supervisor must be capable of stepping in to perform staff duties as necessary and serve as a role model in demonstrating expected behaviors and operational excellence. Ensuring exceptional customer service is a continuous focus, achieved by empowering employees, inspecting supplies and work areas, and fostering an environment of trust and cooperation.

Overall, this role at JW Marriott Orlando offers a rewarding career path within a global hospitality brand, combining operational leadership, team development, and impeccable service standards to enhance the guest experience and contribute positively to Marriott’s legacy of "Wonderful Hospitality. Always."