Steward - Waldorf Astoria New York

Waldorf Astoria New York is an iconic luxury hotel that has undergone a transformative restoration to renew its magnetic allure and reestablish itself as a premier destination for discerning travelers. Known for its rich history and authentic legacy, the hotel now offers a modern expression of luxury that embodies the spirit of New York City. Waldorf Astoria New York features 375 rooms, 375 Private Residences, extensive 40,000 square feet of event space, holistic spa and wellness programming, and collaborations with renowned celebrity chefs. Part of the Waldorf Astoria Hotels & Resorts collection, this establishment reflects cultural history and exclusivity, aligning with high-end guest expectations across its landmark locations worldwide. This positioning makes it a unique and prestigious workplace within the hospitality sector.

The Steward position at Waldorf Astoria New York is vital in supporting the culinary and dining operations to maintain the hotel’s renowned luxury service standards. This role primarily focuses on ensuring that all cooking utensils, service ware, and kitchen equipment are impeccably cleaned, organized, and readily available for use during food service and events. The Steward helps maintain the smooth flow of operations by adhering to high hygiene standards and promoting the hotel’s financial success through quality service support. By attending to detailed cleanliness and operational readiness, the Steward significantly contributes to an exceptional guest experience that reflects the True Waldorf Service promise.

Stewards play a crucial role behind the scenes by thoroughly washing dishes, scrubbing pots and pans, stocking and maintaining supplies, safely transporting and storing service ware, and supporting banquet and restaurant teams. This role also involves cleaning duties such as mopping floors and trash removal. Beyond routine tasks, Stewards assist in preparing service ware for events and special functions, reinforcing the hotel’s commitment to deliver flawless service during high-profile occasions. The position demands strong attention to detail, organizational skills, and a collaborative spirit, as Stewards work closely with operations teams to meet Forbes 5-Star standards consistently.

At Waldorf Astoria, the Steward is more than a maintenance role; it is one that fosters the spirit of hospitality by ensuring the environment is impeccable and conducive to guest satisfaction. Working as a Steward enables engagement in Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. The role also opens opportunities to mentor new stewards and contribute to a culture of excellence within the hotel's culinary and service teams.

Joining Waldorf Astoria New York as a Steward means becoming part of an award-winning workplace culture recognized globally for exceptional hospitality and employee support. Alongside competitive benefits and development opportunities, team members enjoy a supportive environment dedicated to wellbeing and professional growth. As a Steward, you help make every guest’s experience memorable and uphold the hotel’s legacy of unmatched luxury and service excellence.