Steward (U)

Gaylord Hotels, a prestigious brand within Marriott International, is renowned for creating extraordinary experiences through its unique meeting and event venues. Located at 201 Waterfront St, National Harbor, Maryland, Gaylord Hotels offers a dynamic and inclusive workplace that values diversity, creativity, and a strong commitment to excellent guest service. As part of Marriott International, employees at Gaylord benefit from a global network of hospitality professionals, competitive pay, and comprehensive benefits. The company emphasizes a culture where associates, referred to as STARs, are empowered to bring their best to work every day, enabling them to fulfill their purpose and grow professionally.

The Steward (Food & Beverage or Banquets) position at Gaylord Hotels is a full-time, non-management role that plays a critical part in maintaining the cleanliness and sanitation of all food service and preparation ware within the hotel’s kitchens and banquet areas. This role is essential in supporting the operational excellence for which Gaylord Hotels is known, directly impacting guest satisfaction by ensuring a clean and safe working environment for culinary teams. The Steward will be responsible for operating ware-washing machinery, handling and storing food service ware properly, and assisting in related tasks such as setup, silver burnishing, and food running where needed.

Offering competitive compensation starting at $21.41 per hour, with increases to $24.26 per hour after six months and $28.55 per hour after one year, the Steward position is both a promising entry into the hospitality industry and a chance to grow with a leading hotel brand. The role requires physical stamina, including the ability to lift heavy loads, stand for long periods, and work in various conditions such as extreme heats and near moving machinery. Working hours may vary, including evenings, weekends, and holidays, reflecting the dynamic nature of the hospitality industry.

This position reports directly to executive chefs and senior sous chefs within the banquets and food and beverage outlets, highlighting its integral role within the kitchen management team. While primarily focused on cleaning and sanitizing duties, the Steward also supports banquet functions through plating assistance and special cleaning projects. Gaylord Hotels emphasizes a supportive environment with respect for individual contributions and an emphasis on guest and staff communication skills. Although no prior experience is required, a high school diploma or equivalent is preferred, and a Food Handler's Card may be necessary based on local regulations.

Gaylord Hotels is committed to providing an equitable work environment, welcoming applicants from diverse backgrounds and fostering an inclusive culture. Employees enjoy a comprehensive benefits package including health insurance, retirement plans, paid time off, life insurance, disability coverage, and wellness programs. This stewardship role offers an excellent opportunity for individuals seeking a solid foundation in hospitality operations within a brand known for service excellence and innovation.