STEAKHOUSE BUSSER

Rohnert Park, CA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

Graton Resort & Casino is a premier entertainment and hospitality destination located in Sonoma County, California. Known for offering an unparalleled gaming experience combined with exceptional dining, luxurious accommodations, and world-class entertainment, Graton Resort & Casino strives to create a vibrant environment where guests can relax, engage, and enjoy various amenities. The resort is committed to excellence in service and promotes a culture that values teamwork, respect, and the highest standards of guest satisfaction. This environment attracts passionate professionals eager to contribute to a dynamic and guest-focused workplace. The establishment comprises multiple dining venues, including the Steakhouse, a sophisticated restaurant offering a high-end menu in a polished yet approachable atmosphere designed for both casual dining and special occasions.

The Steakhouse Busser position at Graton Resort & Casino is a vital role supporting the smooth and timely delivery of service to guests. This role focuses on maintaining the cleanliness and readiness of dining and bar areas to ensure a seamless dining experience. The Busser is responsible for setting up and clearing tables, stocking service stations, and assisting the Food Servers and Bartenders. The role requires high energy, attentiveness, and a strong customer focus to enhance guests' impressions and uphold the venue's standard of excellence. The Busser plays a key part in hospitality by keeping up the flow of service, responding proactively to guest needs, and collaborating closely with other team members to ensure positive outcomes.

As a Steakhouse Busser, the employee operates in a fast-paced, team-oriented setting requiring excellent communication skills and a polished demeanor. The ideal candidate will anticipate guest needs, maintain cleanliness throughout the dining room and bar, and offer seamless support to front-of-house staff, contributing to an exceptional customer experience. Graton Resort & Casino emphasizes training and development, ensuring the Busser is equipped to perform their duties according to company standards and health regulations. This position also offers opportunities for career growth within the resort's vibrant hospitality framework.

Employment type for this position is typically part-time or full-time based on operational needs. Compensation aligns with the competitive hospitality market standards and may include tips and other incentives based on performance. Joining Graton Resort & Casino means becoming a part of a celebrated team that values its employees and fosters a welcoming, inclusive culture where every team member can thrive while delivering unforgettable experiences to guests.

Job Requirements

high school diploma or equivalent preferred
previous experience in a bussing or related hospitality role is advantageous
strong communication and interpersonal skills
ability to work efficiently in a fast-paced team environment
knowledge of food and beverage service standards
excellent organizational skills
ability to maintain a professional and polished demeanor
proactive approach to anticipating guest needs
basic understanding of health and safety regulations

Job Qualifications

high school diploma or equivalent preferred
previous experience in a bussing or related hospitality role is advantageous
strong communication and interpersonal skills
ability to work efficiently in a fast-paced team environment
knowledge of food and beverage service standards
excellent organizational skills
ability to maintain a professional and polished demeanor
proactive approach to anticipating guest needs
basic understanding of health and safety regulations

Job Duties

responsible for redefining hospitality while supporting and promoting company values
perform duties according to company standards, policies, and procedures
maintain in-depth knowledge of all food and beverage offerings and explain menu to guests
follow prescribed steps of service consistently
deliver bread and water service
clear tables and bars of dirty dishes and glassware following prescribed methods
provide attentive, friendly, and personalized service throughout the dining experience
maintain an organized and clean work area including dining room, back bar, and service stations
anticipate guest needs and address concerns promptly
communicate effectively with kitchen staff to ensure smooth service and accurate orders
adhere to health, safety, and sanitation standards
assist with setting up and breaking down the dining area as assigned