Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Career development opportunities
Job Description
Graton Resort & Casino is a premier entertainment destination known for its vibrant casino floor, diverse dining options, and exceptional hospitality. Located in Rohnert Park, California, the resort combines luxury with casual comfort, catering to a wide range of guests seeking memorable experiences. As a prominent player in the hospitality and gaming industry, Graton Resort & Casino upholds a strong commitment to service excellence, community involvement, and sustainable business practices, making it an employer of choice for those passionate about hospitality.
The Assistant Restaurant Manager role at Graton Resort & Casino is a pivotal position within the Food Operations Department, focused on delivering outstanding guest service and maintaining high operational standards. This role is ideal for a dynamic hospitality professional who thrives in fast-paced environments and is motivated by the opportunity to lead and develop a team. The Assistant Restaurant Manager is responsible for ensuring all facets of the restaurant operate smoothly—from guest interactions to inventory management and compliance with health and safety standards.
At the core of this position is the ability to embody and promote the Graton Resort & Casino culture and service standards. The successful candidate will not only manage daily restaurant operations including opening and closing duties but also play an integral role in hiring, training, and mentoring team members to foster a positive and productive work environment. Scheduling shifts and assigning responsibilities are key to optimizing workflow and enhancing team performance.
Handling guest complaints with professionalism and efficiency is a critical component of the role, aimed at sustaining high levels of customer satisfaction. Moreover, the Assistant Restaurant Manager is responsible for conducting month-end inventory and managing stock levels to ensure availability of food, beverages, and necessary supplies. This role also involves strong coordination between front-of-house and back-of-house teams to ensure seamless communication and flawless service delivery.
Regular team huddles are conducted to share important updates on property events, human resources announcements, and restaurant specials, fostering transparency and team cohesion. Performance evaluations and accountability for meeting job duties and company policies are also fundamental to this leadership position.
The Assistant Restaurant Manager position offers an opportunity to grow within a well-established hospitality company known for its commitment to excellence and employee development. Candidates can expect to work in a supportive environment that values teamwork, innovation, and dedication to superior guest experiences. Employment terms are typically full-time, with competitive compensation reflecting the responsibilities and expertise required for the role.
The Assistant Restaurant Manager role at Graton Resort & Casino is a pivotal position within the Food Operations Department, focused on delivering outstanding guest service and maintaining high operational standards. This role is ideal for a dynamic hospitality professional who thrives in fast-paced environments and is motivated by the opportunity to lead and develop a team. The Assistant Restaurant Manager is responsible for ensuring all facets of the restaurant operate smoothly—from guest interactions to inventory management and compliance with health and safety standards.
At the core of this position is the ability to embody and promote the Graton Resort & Casino culture and service standards. The successful candidate will not only manage daily restaurant operations including opening and closing duties but also play an integral role in hiring, training, and mentoring team members to foster a positive and productive work environment. Scheduling shifts and assigning responsibilities are key to optimizing workflow and enhancing team performance.
Handling guest complaints with professionalism and efficiency is a critical component of the role, aimed at sustaining high levels of customer satisfaction. Moreover, the Assistant Restaurant Manager is responsible for conducting month-end inventory and managing stock levels to ensure availability of food, beverages, and necessary supplies. This role also involves strong coordination between front-of-house and back-of-house teams to ensure seamless communication and flawless service delivery.
Regular team huddles are conducted to share important updates on property events, human resources announcements, and restaurant specials, fostering transparency and team cohesion. Performance evaluations and accountability for meeting job duties and company policies are also fundamental to this leadership position.
The Assistant Restaurant Manager position offers an opportunity to grow within a well-established hospitality company known for its commitment to excellence and employee development. Candidates can expect to work in a supportive environment that values teamwork, innovation, and dedication to superior guest experiences. Employment terms are typically full-time, with competitive compensation reflecting the responsibilities and expertise required for the role.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in restaurant or hospitality management
- Ability to work flexible hours including weekends and holidays
- Strong leadership and team management skills
- Proficient in scheduling and inventory management
- Excellent customer service skills
- Ability to handle guest complaints professionally and effectively
Job Qualifications
- Experience in restaurant management or hospitality leadership
- Strong knowledge of food and beverage operations
- Excellent interpersonal and communication skills
- Ability to train and mentor staff
- Familiarity with health and safety regulations
- Proven problem-solving capabilities
- Leadership skills with an ability to motivate a team
- High school diploma or equivalent
- Experience with inventory management
Job Duties
- Practice, support and promote company culture and service standards
- Enforce policies and procedures fairly as per union contract
- Open and close the restaurant
- Interview, hire and train new team members
- Schedule shifts and assign duties
- Resolve guest complaints professionally
- Conduct month-end inventory
- Ensure compliance with health and safety guidelines
- Manage inventory and order supplies
- Ensure team exceeds guest service standards
- Coordinate front of house and back of house communication
- Conduct team huddles
- Evaluate and oversee team members' performance
- Hold subordinates accountable for duties and policies
Job Location
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