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stayAPT Suites San Antonio-Randolph Live Oak - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our esteemed hotel prides itself on delivering exceptional hospitality experiences that make every guest feel welcomed and valued. As a prominent hotel in the industry, we are dedicated to creating memorable stays through outstanding service, comfortable accommodations, and a friendly atmosphere. We understand that the cornerstone of any hotel's success is the front desk team, which directly interacts with guests and sets the tone for their entire visit. Join our dynamic and passionate team that is committed to excellence and hospitality innovation.

In the role of Front Desk Agent, you will be the ultimate guest experience guru, masteri... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and think quickly
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and solve problems quickly

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Handle check-ins and check-outs efficiently
  • Manage reservations and coordinate with other departments
  • Answer guest inquiries and resolve issues promptly
  • Use hotel management software and Microsoft Office to maintain records
  • Multitask to juggle guest requests and front desk operations
  • Ensure smooth communication and teamwork among hotel staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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