Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
Aimbridge Hospitality is a globally recognized hotel management company known for its commitment to delivering exceptional guest experiences through innovative and quality service. With a portfolio that includes a diverse range of properties from luxury hotels to focused service accommodations, Aimbridge Hospitality has established itself as a trusted leader in the hospitality industry. The company prides itself on fostering a work environment that encourages teamwork, professional growth, and a commitment to excellence in all areas of operation.
The position of Housekeeper Lead at Aimbridge Hospitality plays a crucial role in maintaining the cleanliness and overall appeal of the hotel environment. This role is not only essential in ensuring the guest rooms, hallways, and public areas meet high standards of hygiene and appearance, but it also carries the additional responsibility of serving as the primary point of contact for housekeeping queries and special projects. The Housekeeper Lead is entrusted with the responsibility of managing daily housekeeping tasks in accordance with established hotel procedures, including servicing guest rooms, replenishing supplies, and adhering to safety and security protocols. The role demands a detail-oriented individual who possesses strong communication skills and the capacity to handle various challenges in a fast-paced hospitality setting.
This position offers an opportunity to work in a dynamic hotel environment where quality and guest satisfaction are prioritized. Candidates will be expected to demonstrate leadership capabilities by assisting in the inspection of rooms and overseeing housekeeping staff when necessary. The Housekeeper Lead must also maintain a professional appearance and composure in compliance with brand standards, contributing positively to the hotel’s reputation. Employment type is typically full-time, with a competitive salary aligned with industry standards and eligibility for a comprehensive benefits package. Benefits include medical, dental, and vision coverage, paid time off, and retirement plans, which support employee well-being and financial security. With daily pay options available after an initial waiting period, the position also offers financial flexibility for employees.
Overall, the Housekeeper Lead role at Aimbridge Hospitality is an excellent opportunity for individuals who are passionate about hospitality, possess strong organizational and leadership skills, and are committed to creating an inviting and clean environment for guests. This role is ideal for candidates seeking to advance their careers in hotel operations and who thrive in collaborative, service-oriented workplaces.
The position of Housekeeper Lead at Aimbridge Hospitality plays a crucial role in maintaining the cleanliness and overall appeal of the hotel environment. This role is not only essential in ensuring the guest rooms, hallways, and public areas meet high standards of hygiene and appearance, but it also carries the additional responsibility of serving as the primary point of contact for housekeeping queries and special projects. The Housekeeper Lead is entrusted with the responsibility of managing daily housekeeping tasks in accordance with established hotel procedures, including servicing guest rooms, replenishing supplies, and adhering to safety and security protocols. The role demands a detail-oriented individual who possesses strong communication skills and the capacity to handle various challenges in a fast-paced hospitality setting.
This position offers an opportunity to work in a dynamic hotel environment where quality and guest satisfaction are prioritized. Candidates will be expected to demonstrate leadership capabilities by assisting in the inspection of rooms and overseeing housekeeping staff when necessary. The Housekeeper Lead must also maintain a professional appearance and composure in compliance with brand standards, contributing positively to the hotel’s reputation. Employment type is typically full-time, with a competitive salary aligned with industry standards and eligibility for a comprehensive benefits package. Benefits include medical, dental, and vision coverage, paid time off, and retirement plans, which support employee well-being and financial security. With daily pay options available after an initial waiting period, the position also offers financial flexibility for employees.
Overall, the Housekeeper Lead role at Aimbridge Hospitality is an excellent opportunity for individuals who are passionate about hospitality, possess strong organizational and leadership skills, and are committed to creating an inviting and clean environment for guests. This role is ideal for candidates seeking to advance their careers in hotel operations and who thrive in collaborative, service-oriented workplaces.
Job Requirements
- High school diploma or equivalent
- Relevant experience in a hotel or related field preferred
- Experience in a supervisory or leadership role preferred
- Strong attention to detail
- Effective verbal and written communication skills
- Ability to convey information clearly
- Quick and accurate decision making
- Ability to work under stress and pressure
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Supervisory and/or leadership experience desirable
- Strong attention to detail
- Ability to communicate effectively with guests and team members verbally or in written form
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
Job Duties
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Thoroughly clean and restock the required number of guest rooms per shift
- Complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- Remove all trash and dirty linen from guest rooms
- Assist with inspecting rooms and/or providing oversight of room attendant duties as requested
- Perform other tasks/jobs as assigned by the supervisor or manager
- Access to back of house areas of the hotel and sensitive information
- Interact and occasionally have unsupervised contact with guests and/or colleagues
- Access and control to sensitive areas in the hotel premises including master keys and/or guestrooms, storage/liquor room, and secured file cabinets
- Maintain a high level of trust and responsibility
- Represent the company with a certain level of reputation and good character as well as exercise sound judgement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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