Job Overview
Compensation
Salary
Range $55,000.00 - $60,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
National Aviation Services, LLC (NAS) is a leading and dynamic aviation services company committed to delivering comprehensive ground handling, cargo, and passenger services across airports in several regions. Operating at major hubs like Manchester-Boston Regional Airport (MHT) in Manchester, NH, NAS is renowned for its dedication to excellence, safety, and customer satisfaction. The company thrives on innovation, operational efficiency, and fostering an inclusive and diverse workplace culture that empowers its employees to grow and succeed. NAS is deeply invested in maintaining high standards that meet and often exceed both company expectations and client demands, ensuring a seamless operational environment that supports the aviation industry effectively.
The role of the Station Manager at Manchester-Boston Regional Airport is a pivotal leadership position responsible for managing all on-site operations and personnel, including Interior Aircraft Cleaners, Building Maintenance Cleaners, Leads, and Supervisors. The Station Manager ensures that operations run smoothly daily while maintaining strict adherence to company policies, client standards, safety protocols, and regulatory compliance. This position calls for a seasoned professional with exceptional leadership, organization, and communication skills, capable of handling a wide range of operational activities and solving problems proactively to sustain high-quality service and operational integrity.
The Station Manager’s responsibilities encompass oversight of staffing levels, recruitment and training processes, performance management, and team development to nurture a competent workforce. They serve as the key liaison among various stakeholders, including company directors, client management, and corporate staff, promoting transparency and collaborative efforts. The role involves not only managing workforce productivity but also meticulous budget control and inventory management, ensuring supplies and equipment are accurately tracked and replenished as necessary.
Operational excellence involves daily coordination of aircraft and building maintenance cleaning schedules, strict adherence to safety and security protocols such as Airport I.D. and driving licenses, and the use of technological tools to monitor and audit service quality. The Station Manager harnesses various software systems including Springshot for quality audits and client training databases to ensure continuous compliance and employee development.
Working in this role requires a strong ability to manage a 24/7 operation, addressing any equipment breakdowns, staffing challenges, or service requests swiftly to maintain uninterrupted airport services. This includes providing support for additional duties such as customer training sessions, safety briefings, and any operational needs defined by senior management. The Station Manager also upholds NAS’s commitment to diversity and inclusion, fostering an environment where all employees feel valued and supported.
This full-time position promises a challenging yet rewarding career path for individuals eager to contribute their expertise to a respected aviation company. It demands physical stamina to handle on-site demands and adaptability to the varied airport environment, including exposure to indoor and outdoor elements. NAS offers a workplace culture focused on growth, equal opportunity, and mutual respect, making it a preferred employer for aviation professionals aiming to make a significant impact.
The role of the Station Manager at Manchester-Boston Regional Airport is a pivotal leadership position responsible for managing all on-site operations and personnel, including Interior Aircraft Cleaners, Building Maintenance Cleaners, Leads, and Supervisors. The Station Manager ensures that operations run smoothly daily while maintaining strict adherence to company policies, client standards, safety protocols, and regulatory compliance. This position calls for a seasoned professional with exceptional leadership, organization, and communication skills, capable of handling a wide range of operational activities and solving problems proactively to sustain high-quality service and operational integrity.
The Station Manager’s responsibilities encompass oversight of staffing levels, recruitment and training processes, performance management, and team development to nurture a competent workforce. They serve as the key liaison among various stakeholders, including company directors, client management, and corporate staff, promoting transparency and collaborative efforts. The role involves not only managing workforce productivity but also meticulous budget control and inventory management, ensuring supplies and equipment are accurately tracked and replenished as necessary.
Operational excellence involves daily coordination of aircraft and building maintenance cleaning schedules, strict adherence to safety and security protocols such as Airport I.D. and driving licenses, and the use of technological tools to monitor and audit service quality. The Station Manager harnesses various software systems including Springshot for quality audits and client training databases to ensure continuous compliance and employee development.
Working in this role requires a strong ability to manage a 24/7 operation, addressing any equipment breakdowns, staffing challenges, or service requests swiftly to maintain uninterrupted airport services. This includes providing support for additional duties such as customer training sessions, safety briefings, and any operational needs defined by senior management. The Station Manager also upholds NAS’s commitment to diversity and inclusion, fostering an environment where all employees feel valued and supported.
This full-time position promises a challenging yet rewarding career path for individuals eager to contribute their expertise to a respected aviation company. It demands physical stamina to handle on-site demands and adaptability to the varied airport environment, including exposure to indoor and outdoor elements. NAS offers a workplace culture focused on growth, equal opportunity, and mutual respect, making it a preferred employer for aviation professionals aiming to make a significant impact.
Job Requirements
- High school diploma or equivalent
- Minimum of three years of related management experience
- Strong leadership and organizational skills
- Excellent communication skills
- Ability to work in a fast-paced, 24/7 operational environment
- Proficiency in Microsoft Office and ADP payroll software
- Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally
- Availability to work indoors and outdoors in varying weather conditions
- Ability to walk, talk, and hear regularly
Job Qualifications
- Minimum of three years of related management experience or equivalent education and experience
- Ability to identify and resolve problems efficiently and promote high-quality work standards
- Strong analytical skills to interpret business periodicals, technical procedures, and regulations
- Excellent written and verbal communication skills to interact effectively with stakeholders
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, TEAMS)
- Experience with ADP payroll processing software including timeclocks and timecard management
Job Duties
- Supervise and manage a team including Interior Aircraft Cleaners, Building Maintenance Cleaners, Leads, and Supervisors
- Ensure appropriate staffing levels, conduct interviews, and submit new hire paperwork on time
- Oversee new hire training, recurrent training, and ongoing development for all staff
- Conduct annual performance evaluations addressing employees’ achievement of responsibilities and safe work practices
- Maintain clear communication with company Directors, Station Management, Client Management, and Corporate Staff
- Monitor productivity and maintain compliance with company and client standards using client training systems
- Manage daily schedules for interior and exterior aircraft cleaning and building maintenance
- Adhere to budget constraints for location operations utilizing financial reports and tools
- Ensure all employees complete training for Airport I.D. and driving licenses within three days of employment
- Submit daily reports, timesheets, task completion lists, and other documentation accurately and on time
- Manage inventory and orders for cleaning supplies, mechanical parts, uniforms, and other necessities
- Maintain thorough understanding and enforcement of company policies, procedures, safety protocols, and security measures
- Possess in-depth knowledge of operations including aircraft types, GSE, safety protocols, scheduling, supplies, and employee relations
- Ensure proper use and maintenance of I.T. equipment and update systems as needed
- Conduct daily audits of aircraft and building maintenance services using Springshot program meeting audit requirements
- Address operational issues such as GSE breakdowns and employee concerns in consultation with Directors and HR
- Oversee new service requests and staffing adjustments ensuring approval processes and profitability
- Manage and ensure smooth 24/7 operation of services
- Perform additional tasks as assigned including customer training and safety briefings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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