
Job Overview
Compensation
Hourly
Range $15.25 - $17.50
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Starbucks is a globally recognized coffeehouse chain known for its commitment to delivering high-quality coffee and exceptional customer service. As a company, Starbucks prides itself on fostering a diverse and inclusive work environment, promoting respect, honesty, integrity, and safety among its employees and customers alike. The company has a strong reputation for advancing sustainability and ethical sourcing in the coffee industry, making it a preferred destination for coffee lovers worldwide. Starbucks operates thousands of stores globally and continually seeks passionate individuals to join its team, contributing to its mission of inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.
This role is ideal for a trained and certified barista who is dedicated to not only preparing quality coffee beverages but also enhancing the overall customer experience. The position is a dynamic blend of customer service, operational excellence, and team leadership within a fast-paced retail environment. As a barista supervisor or team lead, you will be responsible for ensuring that service standards meet and surpass company expectations, which involves providing customers with prompt and courteous service, expertly crafted coffee selections, and a clean, welcoming atmosphere.
In addition to preparing specialty coffee drinks such as espresso beverages and the Coffee of the Day, the role includes merchandising products effectively to increase sales and managing inventory to ensure the availability and quality of supplies. Leadership responsibilities involve supervising department personnel, delegating job assignments according to duty rosters, maintaining departmental standards, and holding team members accountable for their responsibilities. You will also play a critical role in scheduling, coordinating shift bids, and assisting in maintaining operational flow in line with Starbucks programs and policies.
Emphasizing customer-first behavior, professionalism, and clear communication, this position demands a calm and tactful approach, particularly in stressful situations. As part of the Starbucks team, you will uphold policies related to cash handling, sanitation, equipment maintenance, and dress code, contributing to a positive work environment free of harassment or discrimination. This role also values the ability to work cooperatively under pressure and to manage conflicts in a reasonable and constructive manner.
Working weekends and holidays as needed is a requirement, reflecting the company’s commitment to providing consistent service to its customers. The ideal candidate will have a dependable and integrity-focused work record, prior food handling experience, and supervisory skills to effectively support team operations and customer service excellence. By joining Starbucks in this capacity, you become an ambassador of the brand, helping to foster a welcoming community space where exceptional coffee and customer care go hand in hand. This employment opportunity not only offers competitive compensation but also the chance to grow professionally within an inclusive and values-driven company.
This role is ideal for a trained and certified barista who is dedicated to not only preparing quality coffee beverages but also enhancing the overall customer experience. The position is a dynamic blend of customer service, operational excellence, and team leadership within a fast-paced retail environment. As a barista supervisor or team lead, you will be responsible for ensuring that service standards meet and surpass company expectations, which involves providing customers with prompt and courteous service, expertly crafted coffee selections, and a clean, welcoming atmosphere.
In addition to preparing specialty coffee drinks such as espresso beverages and the Coffee of the Day, the role includes merchandising products effectively to increase sales and managing inventory to ensure the availability and quality of supplies. Leadership responsibilities involve supervising department personnel, delegating job assignments according to duty rosters, maintaining departmental standards, and holding team members accountable for their responsibilities. You will also play a critical role in scheduling, coordinating shift bids, and assisting in maintaining operational flow in line with Starbucks programs and policies.
Emphasizing customer-first behavior, professionalism, and clear communication, this position demands a calm and tactful approach, particularly in stressful situations. As part of the Starbucks team, you will uphold policies related to cash handling, sanitation, equipment maintenance, and dress code, contributing to a positive work environment free of harassment or discrimination. This role also values the ability to work cooperatively under pressure and to manage conflicts in a reasonable and constructive manner.
Working weekends and holidays as needed is a requirement, reflecting the company’s commitment to providing consistent service to its customers. The ideal candidate will have a dependable and integrity-focused work record, prior food handling experience, and supervisory skills to effectively support team operations and customer service excellence. By joining Starbucks in this capacity, you become an ambassador of the brand, helping to foster a welcoming community space where exceptional coffee and customer care go hand in hand. This employment opportunity not only offers competitive compensation but also the chance to grow professionally within an inclusive and values-driven company.
Job Requirements
- Willing and available to work weekends and holidays as needed
- must be a trained and certified barista
- effective written and oral communication skills
- able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- past work record reflects dependability and integrity
- prior food handling experience
- supervisory skills
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Must be a trained and certified barista
- effective written and oral communication skills
- ability to calmly, courteously, and tactfully handle stressful situations
- past work record reflects dependability and integrity
- prior food handling experience
- supervisory skills
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary
- ability to work cooperatively in high paced and sometimes stressful environment
- effective communication with customers and associates
- present oneself professionally
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- assist in supervision and direction of department personnel to ensure quality customer service
- delegate job assignments and responsibilities to associates in accordance with duty rosters
- order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
- monitor code dates and product rotation, remove out of code product
- hold personnel in department accountable for their job assignments and responsibilities
- write department schedules, coordinating requests and bids and business needs
- assist customers in the selection and purchase of specialty coffee beverages and whole bean sales as applicable
- maintain customer service area and equipment in a clean and appealing manner
- demonstrate customer 1st behavior when taking care of customer needs
- prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
- execute and adhere to all Starbucks programs, policies and promotions
- follow store policies and procedures for operational flow at each station
- perform cleaning tasks in accordance with cleaning standards and work as a store team player
- present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- perform equipment maintenance in accordance with preventative maintenance checklist
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- be prompt, tactful, calm, courteous, and professional in all interactions
- adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- perform any and all duties as assigned
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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