STARBUCKS/LEAD BARISTA

Our company is a well-established specialty coffee retailer known for its commitment to providing an exceptional coffee experience through quality products and outstanding customer service. We operate as a leading name in the coffee and food service industry, emphasizing respect, honesty, integrity, diversity, inclusion, and safety in every aspect of our business operations. Our brand is recognized globally for delivering premium coffee beverages and fostering a welcoming environment for customers and partners alike. We strive to maintain the highest standards of service and product excellence, which ensures customer satisfaction and loyalty.

The role offered is a Barista Supervisor position, where the successful candidate will be responsible for overseeing the coffee department to ensure service standards are met and consistently surpassed. This position requires a trained and certified barista who will take charge in managing daily operations, supporting team members, and engaging with customers to deliver quality and timely coffee selections and preparations. The Barista Supervisor plays a critical role in maintaining department conditions, monitoring inventory, and upholding the company's core values while working in a fast-paced and dynamic environment. The employment is typically full-time with an expectation for weekend and holiday availability to meet business needs.

In addition to coffee preparation, the role involves supervisory duties such as delegating assignments, writing schedules, and holding team members accountable to ensure smooth departmental operations. The Barista Supervisor supports marketing and merchandising initiatives to boost sales and directs staff to provide a high level of customer service. The position demands excellent communication skills, ability to handle stressful situations with tact and calmness, and a strong sense of professionalism. An emphasis is also placed on following all company programs, policies, and procedures, including cash handling, equipment maintenance, cleaning standards, and inventory control.

This career opportunity is ideal for individuals who demonstrate dependability, integrity, and have prior experience in food handling and supervisory capacities. It also requires interpersonal skills that facilitate positive interactions with customers, associates, and individuals with special needs or other vulnerable groups. The position fosters a team-oriented atmosphere where cooperation and mutual respect underpin everyday work culture. Candidates must be willing to perform diverse duties and adapt to the evolving needs of the department, consistently acting with honesty and holding a customer-first attitude.

The position is suited for motivated individuals who enjoy working in a high-paced retail environment and who are eager to develop their leadership skills within a globally recognized coffee company. This role is an excellent step for anyone wanting to advance a career in the hospitality industry by combining hands-on barista work with supervisory responsibilities and contributing to the operational excellence of the store environment.