Smith's Food and Drug logo

STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
flexible schedule
Paid Time Off
Employee assistance program
Tuition Reimbursement

Job Description

Smith's Food and Drug is a well-established supermarket chain headquartered in Salt Lake City, Utah. Since its merger with The Kroger Company in 1998, Smith's has expanded to over 140 stores across multiple states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family of companies, Smith's is committed to creating exceptional shopping experiences through its diverse teams passionate about food and service. The company embraces a culture rooted in respect, honesty, integrity, diversity, inclusion, and safety, fostering an environment where both customers and associates feel valued and supported. Smith's prioritizes associate well-being by offering comprehensive benefits and opportunities for professional growth and development, making it an employer of choice in the retail food industry.

The Coffee Kiosk Supervisor role at Smith's Food and Drug is pivotal in delivering an outstanding customer experience by providing exceptional service and maintaining a safe and clean environment. The position involves direct supervision and management of all functions and activities of the Coffee Kiosk, ensuring that quality assurance standards are met and sales and profit goals are achieved. The Supervisor works closely with the Deli Manager to oversee day-to-day operations, fostering a collaborative team atmosphere that embraces the company’s Customer 1st strategy. This role is ideal for individuals who are passionate about delivering excellent customer service, leading teams, and promoting a positive workplace culture aligned with Smith's core values. The Supervisor is also responsible for training, scheduling, and motivating associates, as well as implementing sales promotions and inventory controls. This position offers flexible scheduling options in full- and part-time roles and provides a comprehensive benefits package that supports physical, emotional, and financial well-being. Candidates seeking to grow within a dynamic retail environment and contribute to the success of one of the leading supermarket brands will find this role rewarding and fulfilling.

Job Requirements

  • High school education or equivalent
  • Effective communication skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Current food handlers permit once employed
  • Management experience preferred
  • Second language skills (speaking, reading and/or writing)
  • Promote trust and respect among associates

Job Qualifications

  • High school education or equivalent
  • Effective communication skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Current food handlers permit once employed
  • Management experience preferred
  • Second language skills (speaking, reading and/or writing) desirable
  • Ability to promote trust and respect among associates
  • Ability to communicate company, department, and job specific information to associates
  • Ability to collaborate with associates and promote teamwork
  • Ability to establish performance goals and empower associates
  • Ability to develop adequate scheduling
  • Ability to train and develop associates
  • Knowledge of local, state and federal laws and company guidelines
  • Ability to create a welcoming environment for customers
  • Ability to offer product demonstrations and samples
  • Ability to maintain positive attitude and assist in sales promotions
  • Ability to monitor and control expenses and inventory
  • Ability to adhere to food safety regulations
  • Ability to reinforce safety programs and report safety risks
  • Ability to work cooperatively in a high-paced, sometimes stressful environment
  • Ability to manage conflict reasonably and nonconfrontationally
  • Ability to act with honesty and integrity
  • Ability to follow directions and seek assistance
  • Ability to support and assist diverse populations including minors and individuals with special needs

Job Duties

  • Establish and maintain a safe and clean environment that encourages customers to return
  • Achieve sales and profit goals established for the department
  • Monitor and control all established quality assurance standards
  • Direct and supervise all functions, duties and activities for the Coffee Kiosk
  • Support the Deli Manager in day-to-day functions of kiosk operations
  • Embrace and promote the Customer 1st strategy and encourage associates to deliver excellent customer service
  • Demonstrate company core values of respect, honesty, integrity, diversity, inclusion and safety

Job Criteria

Experience

Mid Level (3-7 years)


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