Fry's Food Stores logo

STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
discounts

Job Description

Fry's Food Stores, based in Arizona, is a well-established grocery retail company that has been serving the local community since its merger with The Kroger Company in 1983. With over 120 locations throughout Arizona, Fry's Food Stores is an integral part of its customers' daily lives, offering quality products and exceptional customer service. As part of the Kroger family of companies, Fry's prides itself on its commitment to diverse teams united by a passion for food and people. The company's mission, To Feed the Human Spirit, reflects a dedication to creating amazing experiences not only for customers but also for its employees and communities. Fry's Food Stores fosters a supportive work environment that values respect, honesty, integrity, diversity, inclusion, and safety, providing a nurturing atmosphere for both its customers and team members. It offers a wide array of opportunities for individuals seeking part-time positions or career advancement in the retail and food service industry.

The Coffee Bar Supervisor role at Fry's Food Stores is a dynamic position critical to maintaining the quality and service standards of their specialty coffee offerings. As a Coffee Bar Supervisor, you will be responsible for overseeing the preparation, presentation, and sale of a diverse selection of coffee beverages, ensuring that customers consistently receive prompt and quality service. This role demands a balance of leadership, operational oversight, and hands-on service, as you will guide and support department personnel in delivering a superior coffee experience while adhering to all company programs, policies, and standards. Beyond managing daily operations, you will also be instrumental in marketing and merchandising efforts that drive sales within the department. Your role includes managing inventory, maintaining cleanliness and equipment functionality, and fostering a customer-first culture that enhances overall customer satisfaction.

This position requires a certified barista with excellent communication skills and the ability to calmly handle high-pressure situations. You will demonstrate Fry's core values while ensuring that all team members are accountable for their responsibilities and that department conditions meet the company’s high standards. Supervisory duties include delegating tasks, scheduling staff, ordering supplies, and monitoring product quality to ensure compliance with health and safety standards. The role also involves troubleshooting equipment issues, handling cash and register operations, and maintaining thorough inventory records. Your leadership will be key to cultivating a respectful, inclusive, and motivated team environment where safety and integrity are paramount.

Fry's Food Stores offers a comprehensive benefits package to support your well-being and career growth. Benefits include medical, dental, and vision insurance options, paid time off including holidays and sick pay, employee assistance programs, financial coaching, valuable discounts, and tuition reimbursement programs. This role offers flexible scheduling opportunities, making it suitable for individuals seeking balance between work and personal commitments. Joining Fry's Food Stores as a Coffee Bar Supervisor means becoming part of a progressive, values-driven company dedicated to helping you succeed both personally and professionally. If you are committed to quality service, leadership, and team collaboration in a vibrant retail environment, this position offers an exciting pathway to grow your skills and advance your career.

Job Requirements

  • willing and available to work weekends and holidays as needed
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • must be a trained and certified barista
  • past work record reflects dependability and integrity
  • prior food handling
  • supervisory skills

Job Qualifications

  • must be a trained and certified barista
  • effective written and oral communication skills
  • past work record reflects dependability and integrity
  • prior food handling experience
  • supervisory skills

Job Duties

  • increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
  • monitor code dates and product rotation, removes out of code product
  • holds personnel in department accountable for their job assignments and responsibilities
  • writes department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate customer 1st behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
  • must execute and adhere to all Starbucks programs, policies and promotions
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • present one’s self professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • able to effectively communicate with customers and associates
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
  • perform any and all duties as assigned
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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