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STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $26.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement

Job Description

Fred Meyer is a well-established retail company based in Portland, Oregon, with a proud history of serving customers through more than 120 stores across Oregon, Washington, Idaho, and Alaska. As part of The Kroger Company since 1998, Fred Meyer benefits from the backing of one of the largest and most respected grocery retail companies in the United States. The company prides itself on fostering a diverse and inclusive workplace culture anchored by the core values of respect, honesty, integrity, diversity, inclusion, and safety. Fred Meyer is committed to providing excellent food and retail experiences while supporting its associates through comprehensive benefits and developmental opportunities. As a member of the Kroger family of companies, Fred Meyer has a strong focus on community, innovation, and growth, making it an appealing place for motivated individuals seeking meaningful employment and career advancement.

The Barista Supervisor role at Fred Meyer is an opportunity to contribute directly to the company's mission to 'Feed the Human Spirit' by ensuring customers receive superior coffee service coupled with exceptional customer care. This role demands not only expertise in creating quality coffee beverages but also leadership in maintaining department standards through supervision, inventory management, and adherence to operational policies. The successful candidate will be a trained and certified barista, capable of training and guiding team members, managing challenging situations with tact and professionalism, and ensuring the work environment is safe, inclusive, and productive. Working in a fast-paced environment, the Barista Supervisor will take pride in exceeding customer expectations by promoting great coffee experiences, managing store operations, and leading by example with the company values at the forefront.

This role offers flexible scheduling options, including weekend and holiday shifts, to accommodate both part-time and full-time associates. The position is ideal for individuals passionate about coffee, dedicated to customer service excellence, and interested in pursuing growth opportunities within a supportive team environment. Fred Meyer supports associates' well-being with extensive healthcare coverage, paid time off, employee assistance programs, educational tuition reimbursement, and employee discounts. Beyond the role’s core responsibilities, associates are empowered to develop their skills, grow within the company, and contribute to a dynamic workplace culture that values respect and inclusivity. Join Fred Meyer’s team to become part of a community-focused retailer that values each associate’s contributions and helps nurture careers in retail and food service.

Job Requirements

  • Willing and available to work weekends and holidays as needed
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • must be a trained and certified barista

Job Qualifications

  • Must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • past work record reflects dependability and integrity
  • prior food handling
  • supervisory skills

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
  • monitor code dates and product rotation, removes out of code product
  • holds personnel in department accountable for their job assignments and responsibilities
  • writes department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate Customer 1st Behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
  • execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice, Siren's Eye, etc.)
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards and work as a store team player
  • present one’s self professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • effectively communicate with customers and associates
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies & procedures, particularly in dress code, grooming, sanitation, and maintenance of a harassment-free environment
  • perform any and all duties as assigned
  • work cooperatively in a high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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