
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Career advancement opportunities
Job Description
Fred Meyer, headquartered in Portland, Oregon, is a well-established retail company that merged with The Kroger Company in 1998. With over 120 stores across Oregon, Washington, Idaho, and Alaska, Fred Meyer operates as a key player in the grocery and general merchandise industry. As part of the Kroger family of companies, Fred Meyer is committed to fostering inclusive and diverse teams, all united by a shared passion for food and people. The company’s mission centers on "Feeding the Human Spirit" by creating exceptional experiences for customers, supporting local communities, and promoting a positive work environment for its associates. Fred Meyer prides itself on innovation, integrity, and a strong dedication to respect, honesty, and safety within its operations. The company strives to cultivate an engaging workplace where individuals can thrive and build fulfilling careers, with opportunities for both part-time positions and long-term growth within the Kroger family.
The Barista Supervisor role at Fred Meyer is an essential position that ensures outstanding customer service by delivering high-quality coffee selections promptly and efficiently. This position emphasizes maintaining service standards that not only meet but exceed customer expectations. The Barista Supervisor is responsible for monitoring all department conditions to guarantee cleanliness, organization, and optimal operational function. A core focus of the role is leading by example and embodying key company values such as respect, honesty, integrity, diversity, inclusion, and safety. The individual in this role will manage and supervise department staff, delegate responsibilities, oversee inventory and stock levels, and ensure compliance with health and safety standards.
This position requires a trained and certified barista who can expertly prepare a variety of specialty coffee beverages and assist customers in their selections. The supervisor will promote sales through effective marketing and merchandising, maintain department appearance, and coordinate scheduling to meet business needs. Handling cash, following cleaning protocols, performing equipment maintenance, and adhering to all Starbucks programs, policies, and promotions are integral parts of the job. Fred Meyer offers a supportive work environment with flexible scheduling options, comprehensive benefits, and opportunities for educational reimbursement and career advancement. This role is ideal for individuals who are passionate about coffee, customer service, and team leadership, seeking to contribute to a respected, community-focused company.
The Barista Supervisor role at Fred Meyer is an essential position that ensures outstanding customer service by delivering high-quality coffee selections promptly and efficiently. This position emphasizes maintaining service standards that not only meet but exceed customer expectations. The Barista Supervisor is responsible for monitoring all department conditions to guarantee cleanliness, organization, and optimal operational function. A core focus of the role is leading by example and embodying key company values such as respect, honesty, integrity, diversity, inclusion, and safety. The individual in this role will manage and supervise department staff, delegate responsibilities, oversee inventory and stock levels, and ensure compliance with health and safety standards.
This position requires a trained and certified barista who can expertly prepare a variety of specialty coffee beverages and assist customers in their selections. The supervisor will promote sales through effective marketing and merchandising, maintain department appearance, and coordinate scheduling to meet business needs. Handling cash, following cleaning protocols, performing equipment maintenance, and adhering to all Starbucks programs, policies, and promotions are integral parts of the job. Fred Meyer offers a supportive work environment with flexible scheduling options, comprehensive benefits, and opportunities for educational reimbursement and career advancement. This role is ideal for individuals who are passionate about coffee, customer service, and team leadership, seeking to contribute to a respected, community-focused company.
Job Requirements
- Willing and available to work weekends and holidays as needed
- effective written and oral communication skills
- able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- must be a trained and certified barista
Job Qualifications
- Trained and certified barista
- effective written and oral communication skills
- able to calmly, courteously, and tactfully handle stressful situations
- dependability and integrity
- prior food handling experience
- supervisory skills
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- assist in supervision and direction of department personnel to ensure quality customer service
- delegate job assignments and responsibilities to associates in accordance with duty rosters
- order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
- monitor code dates and product rotation, removes out of code product
- holds personnel in department accountable for their job assignments and responsibilities
- writes department schedules, coordinating requests and bids and business needs
- assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable)
- maintain customer service area and equipment in a clean and appealing manner
- demonstrate customer 1st behavior when taking care of customer needs
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- must execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice, Siren's Eye, etc.)
- follow store policies and procedures for operational flow at each station
- perform cleaning tasks in accordance with cleaning standards and work as a store team player
- present one's self professionally and demonstrate clear communication with all customer and partner interactions
- perform equipment maintenance in accordance with preventative maintenance checklist
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- able to effectively communicate with customers and associates
- be prompt, tactful, calm, courteous, and professional in all interactions
- adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- perform any and all duties as assigned
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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