Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
training programs
Job Description
Fry's Food Stores, located in Arizona, is a proud member of The Kroger Company family, having merged with Kroger in 1983. Today, Fry's operates over 120 stores throughout Arizona, serving diverse communities with a commitment to quality, service, and community engagement. As part of the larger Kroger family, Fry's embodies a set of core values including respect, honesty, integrity, diversity, inclusion, and safety. These principles guide the company in its mission "To Feed the Human Spirit," combining passion for food and people to deliver exceptional customer experiences. With a rich history of innovation, Fry's continues to invest in its associates and communities, focusing on growth, learning, and creating opportunities in the food retail industry.
The role of a Barista and Department Supervisor within Fry's Food Stores is a dynamic and pivotal position focused on ensuring the highest standards in coffee service are consistently met and exceeded. The Barista Supervisor not only delights customers with prompt, quality coffee preparation but also oversees the operational conditions of the coffee department, maintaining a clean, appealing, and well-stocked environment. This role requires a certified barista who demonstrates excellent customer service skills and a commitment to company values.
Beyond coffee preparation, the Barista Supervisor assists in the oversight and leadership of department personnel, delegating tasks, managing schedules, and ensuring the team delivers quality service with a positive attitude. They are responsible for inventory management, product rotation, and adherence to all Starbucks and company policies, including promotional programs and operational procedures. This role includes a blend of customer-facing interaction and supervisory duties, emphasizing teamwork, professionalism, and operational excellence.
Fry's offers comprehensive benefits designed to support the well-being of its associates, including healthcare coverage with medical, dental, vision, and prescription plans. Associates enjoy flexible scheduling options, paid time off including holidays and sick leave, and access to emotional and financial support programs. Educational opportunities through tuition reimbursement and extensive training programs underscore Fry's commitment to associate growth and career development.
Candidates for this role should be willing and available to work weekends and holidays and possess effective written and oral communication skills. Handling stressful situations tactfully and maintaining a professional demeanor are essential qualities. This position is ideal for individuals who are caring, purpose-driven, and eager to grow in a fast-paced retail environment. Whether seeking part-time work or a long-term career path, joining Fry's Food Stores as a Barista Supervisor presents an opportunity to be part of a values-driven company focused on development, respect, and community contribution.
The role of a Barista and Department Supervisor within Fry's Food Stores is a dynamic and pivotal position focused on ensuring the highest standards in coffee service are consistently met and exceeded. The Barista Supervisor not only delights customers with prompt, quality coffee preparation but also oversees the operational conditions of the coffee department, maintaining a clean, appealing, and well-stocked environment. This role requires a certified barista who demonstrates excellent customer service skills and a commitment to company values.
Beyond coffee preparation, the Barista Supervisor assists in the oversight and leadership of department personnel, delegating tasks, managing schedules, and ensuring the team delivers quality service with a positive attitude. They are responsible for inventory management, product rotation, and adherence to all Starbucks and company policies, including promotional programs and operational procedures. This role includes a blend of customer-facing interaction and supervisory duties, emphasizing teamwork, professionalism, and operational excellence.
Fry's offers comprehensive benefits designed to support the well-being of its associates, including healthcare coverage with medical, dental, vision, and prescription plans. Associates enjoy flexible scheduling options, paid time off including holidays and sick leave, and access to emotional and financial support programs. Educational opportunities through tuition reimbursement and extensive training programs underscore Fry's commitment to associate growth and career development.
Candidates for this role should be willing and available to work weekends and holidays and possess effective written and oral communication skills. Handling stressful situations tactfully and maintaining a professional demeanor are essential qualities. This position is ideal for individuals who are caring, purpose-driven, and eager to grow in a fast-paced retail environment. Whether seeking part-time work or a long-term career path, joining Fry's Food Stores as a Barista Supervisor presents an opportunity to be part of a values-driven company focused on development, respect, and community contribution.
Job Requirements
- Willing and available to work weekends and holidays as needed
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- Must be a trained and certified barista
Job Qualifications
- Must be a trained and certified barista
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- Past work record reflects dependability and integrity
- Prior food handling experience
- Supervisory skills
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- Assist in supervision and direction of department personnel to ensure quality customer service
- Delegate job assignments and responsibilities to associates in accordance with duty rosters
- Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
- Monitor code dates and product rotation, removes out of code product
- Holds personnel in department accountable for their job assignments and responsibilities
- Writes department schedules, coordinating requests and bids and business needs
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales as applicable
- Maintain customer service area and equipment in a clean and appealing manner
- Demonstrate Customer 1st Behavior when taking care of customer needs
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- Must execute and adhere to all Starbucks programs, policies and promotions
- Follow store policies and procedures for operational flow at each station
- Perform cleaning tasks in accordance with cleaning standards and work as a store team player
- Present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow cash handling and register policies
- Follow inventory stocking and recording guidelines
- Able to effectively communicate with customers and associates
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- Perform any and all duties as assigned
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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