STARBUCKS/LEAD BARISTA

Spokane, WA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Employee wellness programs

Job Description

The company is a well-established coffee service provider known for delivering high-quality coffee experiences to its customers. As a leader in the coffee industry, the organization prides itself on maintaining the highest service standards, ensuring customer satisfaction, and promoting a positive and inclusive work environment. Employing a passionate team dedicated to excellence, the company embraces core values such as respect, honesty, integrity, diversity, inclusion, and safety. This emphasis on values fosters a workplace culture that supports both employee growth and customer loyalty. The company offers a dynamic and engaging work atmosphere where individuals can develop their skills in coffee preparation and customer service while contributing to an inviting community setting.

The role of the Coffee Service Specialist is pivotal in upholding the company’s commitment to exceptional service standards. This position involves preparing and serving a variety of quality coffee selections promptly to meet and exceed customer expectations. The Coffee Service Specialist is responsible for monitoring the overall conditions of the coffee service department, ensuring cleanliness, organization, and compliance with company policies. This role demands a proactive approach in maintaining equipment and supplies, as well as a dedication to creating an enjoyable coffee experience for all patrons. Employees in this role are expected to embody the company’s core values in every interaction, demonstrating respect for customers and colleagues, honesty in all business dealings, integrity in maintaining standards, promoting diversity and inclusion within the team, and prioritizing safety in all operations. This position offers an excellent opportunity for individuals passionate about coffee and customer service to join a reputable brand and grow within the hospitality sector.

Job Requirements

High school diploma or equivalent
Previous experience in food and beverage service
Knowledge of coffee preparation techniques
Excellent customer service skills
Ability to maintain cleanliness and organization
Strong communication skills
Ability to work flexible hours

Job Qualifications

High school diploma or equivalent
Previous experience in food and beverage service is preferred
Knowledge of coffee preparation techniques
Strong customer service skills
Ability to work in a fast-paced environment
Effective communication skills
Team-oriented mindset

Job Duties

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation
Monitor total department conditions and follow through to maintain standards
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety
Maintain cleanliness and organization of coffee service areas
Manage inventory and stock levels to ensure availability of coffee supplies
Operate coffee equipment efficiently and safely
Provide friendly and efficient customer service