Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent grocery store chain that has been serving customers across multiple states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Since merging with The Kroger Company in 1998, Smith's has become part of one of the largest retail grocery companies in the United States. Known for its commitment to community and customer care, Smith's Food and Drug prides itself on its extensive range of products, innovative services, and dedication to creating exceptional customer experiences. As a member of the Kroger family, Smith's brings together diverse teams that share a passion for food and delivering quality service with a core purpose of 'Feeding the Human Spirit.' The company emphasizes respect, honesty, integrity, diversity, inclusion, and safety as fundamental values guiding its operations.
The barista role at Smith's Food and Drug is a dynamic and rewarding position centered on providing customers with prompt service, high-quality coffee selections, and expertly prepared beverages. As a trained and certified barista, you will be responsible for ensuring service standards are not only met but surpassed, consistently delivering a positive and memorable customer experience. This role demands a passion for food and beverage excellence, an ability to work effectively in a fast-paced environment, and a commitment to upholding the company's core values.
In this position, you will play an integral part in maintaining the cleanliness and organization of the coffee department, monitoring inventory levels, and ensuring all products meet quality and safety standards through proper rotation and stock control. You will assist in supervising and directing department personnel, delegating tasks, and writing schedules to align staff availability with business needs. This role requires excellent communication skills to interact professionally with customers and team members, while managing stressful situations with calmness, tact, and courtesy.
Smith's Food and Drug offers flexible scheduling options in both full-time and part-time roles, facilitating a healthy work-life balance. Employees benefit from competitive wages, inclusive benefits packages, and opportunities for career advancement through comprehensive training and continuing education programs. Working as a barista here means joining a supportive community that values personal and professional growth, providing you with the tools and resources to succeed while making a meaningful impact every day.
By joining Smith's Food and Drug as a barista, you will be contributing to a company that is deeply invested in its associates’ well-being. Benefits include access to a wide range of healthcare coverage, employee assistance programs, financial coaching, associate discounts, and tuition reimbursement up to $21,000. Whether you are seeking a stepping stone into the food and beverage industry or a long-term career, Smith's fosters an inclusive and engaging environment where your potential is unlimited. Become part of a company that believes people matter and is dedicated to helping you feed your future.
The barista role at Smith's Food and Drug is a dynamic and rewarding position centered on providing customers with prompt service, high-quality coffee selections, and expertly prepared beverages. As a trained and certified barista, you will be responsible for ensuring service standards are not only met but surpassed, consistently delivering a positive and memorable customer experience. This role demands a passion for food and beverage excellence, an ability to work effectively in a fast-paced environment, and a commitment to upholding the company's core values.
In this position, you will play an integral part in maintaining the cleanliness and organization of the coffee department, monitoring inventory levels, and ensuring all products meet quality and safety standards through proper rotation and stock control. You will assist in supervising and directing department personnel, delegating tasks, and writing schedules to align staff availability with business needs. This role requires excellent communication skills to interact professionally with customers and team members, while managing stressful situations with calmness, tact, and courtesy.
Smith's Food and Drug offers flexible scheduling options in both full-time and part-time roles, facilitating a healthy work-life balance. Employees benefit from competitive wages, inclusive benefits packages, and opportunities for career advancement through comprehensive training and continuing education programs. Working as a barista here means joining a supportive community that values personal and professional growth, providing you with the tools and resources to succeed while making a meaningful impact every day.
By joining Smith's Food and Drug as a barista, you will be contributing to a company that is deeply invested in its associates’ well-being. Benefits include access to a wide range of healthcare coverage, employee assistance programs, financial coaching, associate discounts, and tuition reimbursement up to $21,000. Whether you are seeking a stepping stone into the food and beverage industry or a long-term career, Smith's fosters an inclusive and engaging environment where your potential is unlimited. Become part of a company that believes people matter and is dedicated to helping you feed your future.
Job Requirements
- Willing and available to work weekends and holidays as needed
- Must be a trained and certified barista
- Effective written and oral communication skills
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
- Past work record reflects dependability and integrity
- Prior food handling experience
- Supervisory skills
Job Qualifications
- Must be a trained and certified barista
- Effective written and oral communication skills
- Ability to calmly, courteously, and tactfully handle stressful situations
- Past work record reflects dependability and integrity
- Prior food handling experience is desirable
- Supervisory skills are a plus
Job Duties
- Increase sales through effective marketing and merchandising of products in the department
- Assist in supervision and direction of department personnel to ensure quality customer service
- Delegate job assignments and responsibilities to associates in accordance with duty rosters
- Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
- Monitor code dates and product rotation, remove out of code product
- Hold personnel in department accountable for their job assignments and responsibilities
- Write department schedules, coordinating requests and bids and business needs
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
- Maintain customer service area and equipment in a clean and appealing manner
- Demonstrate customer 1st behavior when taking care of customer needs
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- Execute and adhere to all Starbucks programs, policies and promotions
- Follow store policies and procedures for operational flow at each station
- Perform cleaning tasks in accordance with cleaning standards and work as a store team player
- Present one’s self professionally and demonstrate clear communication with all customer and partner interactions
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow cash handling and register policies
- Follow inventory stocking and recording guidelines
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
- Perform any and all duties as assigned
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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