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STARBUCKS/LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $22.06
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career development opportunities

Job Description

Starbucks is a world-renowned coffeehouse chain recognized globally for its commitment to quality coffee, exceptional customer service, and inclusive company values. Operating across numerous locations worldwide, Starbucks focuses on creating a welcoming and comfortable environment for both customers and employees. The company emphasizes respect, honesty, integrity, diversity, inclusion, and safety as its core principles, fostering an enriching workplace culture. Starbucks employs a diverse workforce and offers career growth opportunities in a dynamic and fast-paced retail setting. As a barista and department supervisor at Starbucks, the role involves not only preparing quality coffee beverages but also ensuring that service standards are... Show More

Job Requirements

  • Willing and available to work weekends and holidays as needed
  • must be a trained and certified barista
  • effective written and oral communication skills
  • able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
  • past work record reflects dependability and integrity
  • prior food handling experience
  • supervisory skills

Job Qualifications

  • Must be a trained and certified barista
  • effective written and oral communication skills
  • past work record reflects dependability and integrity
  • prior food handling experience
  • supervisory skills

Job Duties

  • Increase sales through effective marketing and merchandising of products in the department
  • assist in supervision and direction of department personnel to ensure quality customer service
  • delegate job assignments and responsibilities to associates in accordance with duty rosters
  • order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
  • monitor code dates and product rotation, removes out of code product
  • holds personnel in department accountable for their job assignments and responsibilities
  • writes department schedules, coordinating requests and bids and business needs
  • assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • maintain customer service area and equipment in a clean and appealing manner
  • demonstrate Customer 1st Behavior when taking care of customer needs
  • prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
  • execute and adhere to all Starbucks programs, policies and promotions
  • follow store policies and procedures for operational flow at each station
  • perform cleaning tasks in accordance with cleaning standards
  • present one’s self professionally and demonstrate clear communication with all customer and partner interactions
  • perform equipment maintenance in accordance with preventative maintenance checklist
  • follow cash handling and register policies
  • follow inventory stocking and recording guidelines
  • be prompt, tactful, calm, courteous, and professional in all interactions
  • adhere to company policies and procedures, particularly in dress code, grooming, sanitation, and maintaining a work environment free of unlawful harassment or discrimination
  • perform any and all duties as assigned
  • work cooperatively in high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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