STARBUCKS/LEAD BARISTA

Fred Meyer, based in Portland, Oregon, is a well-established retail chain that merged with The Kroger Company in 1998. Today, Fred Meyer proudly serves customers across more than 120 stores in Oregon, Washington, Idaho, and Alaska. As part of the Kroger family of companies, Fred Meyer is known for its commitment to the community and excellence in customer service, bringing diverse teams together who share a passion for food, people, and community. The mission is to Feed the Human Spirit by providing amazing shopping experiences that focus on quality, convenience, and customer satisfaction. Fred Meyer values respect, honesty, integrity, diversity, inclusion, and safety, all of which are deeply embedded in its corporate culture and operations.

This position is centered around providing exceptional customer service with a focus on coffee beverage preparation and sales, ensuring that service standards are not only met but surpassed. The role involves engaging with customers promptly, offering a quality coffee selection, and overseeing the total department to maintain the highest standards in every aspect—from stock to cleanliness and customer interactions. The person in this role will play an integral part in representing Fred Meyer's core company values while contributing to the store's overall success and customer satisfaction.

The role encompasses a variety of responsibilities such as assisting customers in selecting specialty coffee beverages, preparing a broad range of coffee drinks like espresso and daily coffee specials, and adhering to established operational policies, including those linked to promotions and customer feedback programs. This is a critical role that demands not only technical skill in coffee preparation but also strong interpersonal skills to handle stressful situations courteously and effectively. The position requires adherence to all company policies, including dress code, hygiene standards, and ensuring a harassment-free work environment.

Employees in this position are supported by the comprehensive benefits offered by the Kroger Family of Companies. These include a wide range of healthcare coverage options, paid time off with flexible scheduling opportunities, emotional and financial support through counseling and financial coaching programs, valuable discounts on a variety of products, and tuition reimbursement programs designed to support education and career growth. There is significant potential for professional development through training programs and diverse career pathways within the company.

This position requires certified barista skills and a commitment to embody the customer-first approach in every interaction, maintaining both the coffee service area and equipment at a high standard of cleanliness and operational efficiency. Team collaboration is essential, as is the ability to handle conflict in a professional, calm, and cooperative manner. The role is tailored for individuals who are dependable, have integrity, and are eager to grow in a dynamic and inclusive environment with a strong focus on sustaining a positive atmosphere for customers and colleagues alike.