STARBUCKS/LEAD BARISTA

Longmont, CO, USA|

Job Overview

Compensation

Hourly

Exact $26.62

Benefits

Healthcare coverage

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Tuition Reimbursement

associate discounts

Job Description

King Soopers is a prominent grocery store chain headquartered in Colorado, known for its dedication to providing quality groceries and exceptional customer service. Founded many years ago and having merged with The Kroger Company in 1983, King Soopers now operates over 115 stores across Colorado and Wyoming. As part of Kroger family of companies, King Soopers takes pride in fostering a diverse workforce united by a passion for food and community, with the shared mission to 'Feed the Human Spirit.' They emphasize innovation and strive continuously to create remarkable experiences for customers and employees alike, with a strong focus on food being at the center of their operations. The company values respect, honesty, integrity, diversity, inclusion, and safety as foundational principles guiding their work environment and relationships.

This role primarily focuses on ensuring high service standards within the specialty coffee department, surpassing customer expectations by providing prompt service, quality coffee selections, skilled preparation, and purchase guidance. The position requires active monitoring and maintaining optimal department conditions to uphold cleanliness and product quality, in alignment with company policies and standards. The successful candidate will be a trained and certified barista responsible for offering an inviting and pleasant customer experience through expert coffee beverage preparation including espresso drinks, and retailing coffee beans. They will demonstrate King Soopers' core values in daily interactions and work collaboratively to create a supportive environment that meets the needs of both customers and team members. This job offers flexible scheduling options suitable for part-time or full-time employment, presenting an excellent opportunity for individuals passionate about coffee, customer service, and community engagement. Working with King Soopers provides not only a great career opportunity but also access to comprehensive benefits, ongoing training, and a supportive workplace culture that fosters growth and development.

Job Requirements

Willing and available to work weekends and holidays as needed
Effective written and oral communication skills
Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers
Must be a trained and certified barista

Job Qualifications

Past work record reflects dependability and integrity
Prior food handling
Supervisory skills

Job Duties

Increase sales through effective marketing and merchandising of products in the department
Assist in supervision and direction of department personnel to ensure quality customer service
Delegate job assignments and responsibilities to associates in accordance with duty rosters
Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
Monitor code dates and product rotation, remove out of code product
Hold personnel in department accountable for their job assignments and responsibilities
Write department schedules, coordinating requests and bids and business needs
Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
Maintain customer service area and equipment in a clean and appealing manner
Demonstrate customer 1st behavior when taking care of customer needs
Prepare a variety of customer beverage orders such as espresso drinks and coffee of the day
Execute and adhere to all Starbucks programs, policies and promotions
Follow store policies and procedures for operational flow at each station
Perform cleaning tasks in accordance with cleaning standards and work as a store team player
Present oneself professionally and demonstrate clear communication with all customer and partner interactions
Perform equipment maintenance in accordance with preventative maintenance checklist
Follow cash handling and register policies
Follow inventory stocking and recording guidelines
Be prompt, tactful, calm, courteous, and professional in all interactions
Adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination
Perform any and all duties as assigned
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation