STARBUCKS/BARISTA

Our company is a reputable and community-focused retail establishment dedicated to providing exceptional customer experiences in a welcoming and inclusive environment. We operate as a vibrant coffee shop and retail department that prides itself on maintaining high standards of service, hygiene, and ethical business practices. Our core values emphasize respect, honesty, integrity, diversity, inclusion, and safety, ensuring that every customer and employee is treated fairly and ethically. We commit to creating a safe, clean, and friendly atmosphere where customers feel valued and employees are empowered to contribute meaningfully to the store's success.

We are currently seeking dedicated, enthusiastic individuals to join our team in a customer service role within our coffee shop and retail settings. This position is vital in delivering an outstanding customer experience, fostering loyalty, and ensuring the correct products are available to customers at the right time and price. The role involves direct interaction with customers, offering product knowledge and recommendations, handling transactions efficiently, preparing beverages to set standards, managing inventory, and maintaining the overall appearance and safety of the work environment.

As a customer service associate in our store, your responsibilities will include answering customer inquiries regarding products, promoting teamwork among store associates, offering product samples, preparing and serving coffee and other beverages, and ensuring adherence to food safety and operational procedures. You will also be tasked with inspecting and maintaining product quality, labeling, stocking merchandise, and reporting any discrepancies or problems to management. Safety and compliance with company policies are paramount, and you will play an active role in reinforcing these standards.

This position requires excellent customer service skills, the ability to work cooperatively in a fast-paced environment, and the capacity to manage conflict with a positive and professional approach. Candidates should be ready to follow directions accurately, seek assistance when needed, and support customers and colleagues with respect and integrity. We value candidates who can demonstrate honesty and accountability related to customer and business information and who are committed to contributing to a respectful and inclusive work culture.

We welcome individuals with any prior experience in similar roles but particularly those who bring a passion for quality service, community engagement, and teamwork. This role is suited for individuals who enjoy interacting with diverse customer groups, including minors, individuals with special needs, and older adults. Accommodations will be provided to ensure that all essential job functions can be performed efficiently and comfortably by qualified candidates. Join us in delivering an elevated customer experience that not only meets but exceeds expectations, ensuring that our customers return time and time again.