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STARBUCKS/BARISTA

Job Overview

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Compensation

Hourly
Range $13.75 - $16.00
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Benefits

Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement

Job Description

Kroger is a renowned American grocery company with a rich history that dates back more than a century to a small Cincinnati grocery store. Over the years, it has grown into the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. Kroger is recognized for its commitment to diversity, inclusion, and community engagement, making it more than just a grocery store but a place where people come together over a shared passion for food and people. The company takes pride in its core values: respect, honesty, integrity, diversity, inclusion, and safety, aiming to create an environment where customers and employees alike feel valued and respected.

As America's grocer, Kroger focuses on delivering exceptional customer service in a safe and clean environment. The company believes that quality service is the key to ensuring customers return, and it actively promotes ethical behavior and fairness among its workforce. Kroger’s inclusive work culture supports employees in being responsible members of the community while providing the right products at the right time with fair and accurate pricing. This mission reflects Kroger's dedication to feeding not just the physical needs of customers but also their overall spirit.

The role available at Kroger involves delivering exceptional customer service while maintaining a welcoming atmosphere for all customers. In this position, you are expected to answer product-related questions, help customers discover new items, and provide accurate product information. You will prepare beverage selections to recipe standards using company-approved equipment and processes and offer product samples to engage customers. Additionally, maintaining product freshness, proper portion sizing, and routinely checking product quality are important aspects of the job.

The role requires collaboration with fellow associates to achieve shared company and store goals. Employees will handle inventory, proper use of equipment, and ensure compliance with food safety and safety regulations. Reporting any discrepancies, safety risks, or unusual activities is also a key responsibility to maintain a safe and trustworthy environment for everyone.

Kroger values employees eager to learn and grow. They offer flexible scheduling for both part-time and full-time roles, with benefits that support associate well-being including comprehensive healthcare coverage, paid time off, emotional and financial support, and educational opportunities such as tuition reimbursement programs. The company prides itself on providing a work environment where people can thrive and build long-term careers. This position is ideal for individuals dedicated to outstanding customer service, teamwork, and ensuring a positive shopping experience. Whether you are starting your career or continuing your growth, Kroger offers a wealth of opportunities and support to help you succeed. Joining Kroger means becoming part of a family that genuinely cares about its customers, communities, and employees. This is more than a job; it is a chance to feed the human spirit while building your own recipe for success.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience

Job Duties

  • Provide exceptional customer service in a safe and clean environment
  • Treat customers and employees in a fair and ethical manner
  • Answer questions regarding products sold within the department and throughout the store
  • Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment
  • Offer product samples to help customers discover new items
  • Provide customers with fresh products and correct portion sizes to prevent shrink
  • Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
  • Check product quality to ensure freshness and review sell by dates
  • Label, stock and inventory department merchandise
  • Report product ordering and shipping discrepancies to the department manager
  • Reinforce safety programs by complying with safety procedures and notify management of unsafe conditions
  • Practice preventive maintenance by inspecting equipment and reporting needed repairs
  • Notify management of customer or employee accidents and report all safety risks, issues, or illegal activities
  • Work cooperatively in high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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