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STARBUCKS/BARISTA

Job Overview

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Compensation

Hourly
Range $13.50 - $15.50
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule

Job Description

This job opportunity is with a well-established company that values excellent customer service, ethical treatment of both customers and employees, and a commitment to creating an inclusive and safe work environment. The company focuses on delivering high-quality products at competitive and fair prices while maintaining a strong presence in the community. They emphasize core values including respect, honesty, integrity, diversity, inclusion, and safety, making it a respected employer in their industry.

The role is centered on providing exceptional customer service in a clean and safe setting, ensuring every customer feels welcome and valued. The position involves engaging with customers to answer questions, offer product recommendations, and provide product samples, especially within a coffee shop context. Associates in this role are expected to maintain a deep knowledge of the products offered, ensuring they can respond accurately to inquiries and assist customers in selecting items that suit their needs.

The position also requires teamwork and collaboration with fellow associates to meet company and store goals, demonstrating a cooperative and proactive approach to daily tasks. Responsibilities include preparing beverages to recipe standards using appropriate equipment, handling transactions professionally, and ensuring all products are fresh and correctly portioned to minimize shrinkage. Associates will also perform duties such as labeling, stocking, and inventory management in the department.

Fluid operation of coffee shop equipment—including refrigerators, freezers, espresso machines, blenders, computerized scales, and steamers—is essential. This role demands adherence to food safety regulations and internal safety protocols, including identifying and reporting unsafe conditions and any incidents immediately to management. The position also requires staff to maintain current knowledge of ongoing promotions, seasonal specials, and store advertisements, enhancing the shopping experience for all customers.

Additional responsibilities include inspecting and maintaining equipment, supporting policies around safety, and managing conflict with professionalism and integrity. The role demands the ability to provide support to diverse customers, including minors, individuals with special needs, and older adults, always adhering to the company’s commitment to inclusivity. The company values employees who are honest, follow directions diligently, and seek help when needed to resolve any issues related to customers or business operations.

Candidates must thrive in a fast-paced environment and be capable of handling stressful situations with a calm and cooperative demeanor. The ability to perform essential job functions, either independently or with reasonable accommodations, is a must. This position is ideal for individuals passionate about customer interaction, teamwork, and upholding high standards of product and service quality within a supportive and values-driven company culture.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any previous comparable experience
  • Knowledge of coffee shop equipment and beverage preparation preferred
  • Understanding of food safety regulations and practices
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Basic math and cash handling skills
  • Ability to maintain product quality and adhere to portion control
  • Familiarity with inventory management and labeling processes

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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