
Job Overview
Compensation
Hourly
Range $12.75 - $14.75
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is one of the nations largest grocery retailers, with nearly 2,800 stores in 35 states operating under 28 different names. Originating from a single grocery store in Cincinnati over a century ago, Kroger has expanded exponentially and is known for its commitment to innovation, customer satisfaction, and inclusive workplace culture. The company embraces core values such as respect, honesty, integrity, diversity, inclusion, and safety, reflecting a culture that places people and communities at the heart of everything it does. Kroger prides itself on not just providing food but also feeding the human spirit by combining diverse talent with a passion for food and community service.
This position focuses on delivering exceptional customer service in a safe and clean environment, ensuring that every customer leaves with a positive experience and a reason to return. The role requires upholding Kroger's values by treating both customers and employees fairly and ethically, promoting a welcoming and inclusive work environment. As an associate, you will be responsible for providing the right products at the right time with fair and accurate pricing, thereby contributing to the store's overall success and customer satisfaction.
The ideal candidate is caring, purpose-driven, and eager to learn and grow within the Kroger family. Whether you are seeking part-time work or considering a full-time career, this role offers a fresh opportunity to join a company dedicated to your personal and professional development. Kroger offers flexible scheduling, comprehensive benefits, and a robust continuing education program, making it an excellent place to build your career.
As part of your daily tasks, you will engage with customers to create an inviting shopping atmosphere, answer questions about products, and provide helpful suggestions. You will collaborate closely with fellow associates to promote teamwork and contribute to achieving store goals. This role also requires maintaining knowledge of inventory, product freshness, and safety standards to ensure a high-quality shopping experience for all customers.
In addition, associates prepare and serve coffee shop products following precise recipes and quality standards, manage inventory and product labeling, and ensure compliance with food safety regulations. The role demands the ability to work effectively in a fast-paced environment while managing conflicts in a calm and cooperative manner. You will also be responsible for reporting safety issues, product discrepancies, and any suspicious activities to management, thereby upholding the store's security and regulatory compliance.
Kroger supports its associates with a wide range of benefits including medical, dental, vision, and prescription coverage options, paid time off with holiday and sick pay, emotional and financial support, and associate discounts on food, travel, and technology. Additionally, up to $21,000 in tuition reimbursement is available through Kroger's industry-leading continuing education program, helping employees grow and succeed. With vast potential for advancement through diverse career pathways and extensive training, Kroger is committed to helping you feed your future and achieve your full potential.
This position focuses on delivering exceptional customer service in a safe and clean environment, ensuring that every customer leaves with a positive experience and a reason to return. The role requires upholding Kroger's values by treating both customers and employees fairly and ethically, promoting a welcoming and inclusive work environment. As an associate, you will be responsible for providing the right products at the right time with fair and accurate pricing, thereby contributing to the store's overall success and customer satisfaction.
The ideal candidate is caring, purpose-driven, and eager to learn and grow within the Kroger family. Whether you are seeking part-time work or considering a full-time career, this role offers a fresh opportunity to join a company dedicated to your personal and professional development. Kroger offers flexible scheduling, comprehensive benefits, and a robust continuing education program, making it an excellent place to build your career.
As part of your daily tasks, you will engage with customers to create an inviting shopping atmosphere, answer questions about products, and provide helpful suggestions. You will collaborate closely with fellow associates to promote teamwork and contribute to achieving store goals. This role also requires maintaining knowledge of inventory, product freshness, and safety standards to ensure a high-quality shopping experience for all customers.
In addition, associates prepare and serve coffee shop products following precise recipes and quality standards, manage inventory and product labeling, and ensure compliance with food safety regulations. The role demands the ability to work effectively in a fast-paced environment while managing conflicts in a calm and cooperative manner. You will also be responsible for reporting safety issues, product discrepancies, and any suspicious activities to management, thereby upholding the store's security and regulatory compliance.
Kroger supports its associates with a wide range of benefits including medical, dental, vision, and prescription coverage options, paid time off with holiday and sick pay, emotional and financial support, and associate discounts on food, travel, and technology. Additionally, up to $21,000 in tuition reimbursement is available through Kroger's industry-leading continuing education program, helping employees grow and succeed. With vast potential for advancement through diverse career pathways and extensive training, Kroger is committed to helping you feed your future and achieve your full potential.
Job Requirements
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in a high-paced and stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve issues
- Ability to provide support and assistance to minors, individuals with special needs, and older adults
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to create a welcoming environment
- Knowledge of products sold within the department
- Ability to collaborate and promote teamwork
- Ability to prepare beverages and operate coffee shop equipment
- Ability to comply with safety and food regulations
- Effective communication skills
- Ability to manage conflicts calmly
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance
- Ability to support diverse customer groups
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Answer questions regarding products and make suggestions
- Collaborate with associates to achieve store goals
- Prepare beverage selections to recipe and standards
- Tender transactions using company best practices
- Offer product samples and inform customers of specials
- Provide fresh products in correct portion sizes
- Recommend coffee shop items to customers
- Use coffee shop equipment properly
- Check product quality to ensure freshness
- Label, stock, and inventory department merchandise
- Report product ordering and shipping discrepancies
- Stay current with seasonal and special ads
- Comply with safety programs and food safety regulations
- Practice preventive maintenance of equipment
- Report safety risks, accidents, and illegal activity to management
- Work cooperatively in a high-paced, stressful environment
- Manage conflict in a reasonable and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without accommodation
Job Criteria
Experience
No experience required
Job Location
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