
Job Overview
Compensation
Hourly
Range $13.00 - $14.75
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Career growth opportunities
Job Description
Kroger is a leading grocery retail company in the United States with a rich history dating back over a century to its origins as a small grocery store in Cincinnati. Today, Kroger stands as the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different brands. This vast network of stores underscores Kroger's commitment to feeding the human spirit by bringing together diverse and passionate teams who share a common purpose: to create exceptional food experiences for customers and their communities. Kroger values respect, honesty, integrity, diversity, inclusion, and safety, embedding these principles deeply within its culture and service ethos.
The company prioritizes not just its customers but also the well-being of its associates by fostering an inclusive and ethical work environment where everyone is treated fairly. Kroger emphasizes providing customers with the right products at the right time and ensures that product pricing is both fair and accurate. The company’s dedication to innovation, community involvement, and continuous improvement makes it a distinguished leader in the grocery retail sector. Joining Kroger means being part of a family that supports and nurtures personal and professional growth, offering employees valuable opportunities to build fulfilling careers.
As a Kroger associate, you will play a crucial role in delivering exceptional customer service in a safe, clean, and welcoming environment. This role involves direct interaction with customers and colleagues, ensuring that each person feels valued and respected. You will be responsible for assisting customers by answering product-related questions, providing samples, and recommending items to meet their needs. The position also involves preparing beverage selections according to company standards, handling transactions carefully, and maintaining product quality and inventory standards diligently.
Working at Kroger means you will be part of a collaborative team atmosphere, working together to reach the company’s goals and uphold its strong core values. You will be expected to follow all safety and food handling guidelines, ensuring high standards of hygiene and customer care. This job is suitable for individuals who are caring, purpose-driven, and eager to learn, offering flexible scheduling options for both full-time and part-time roles. Kroger supports its employees with comprehensive benefits that include medical, dental, and vision coverage, paid time off, counseling services, tuition reimbursement, and opportunities for career advancement through specialized training programs.
If you have excellent customer service skills and a passion for food and people, this position provides a rewarding career path with unlimited potential for professional growth. Kroger welcomes applicants looking for a fresh opportunity to contribute to a company that values its people and communities deeply. Join the Kroger family and be part of a company where your contributions make a real difference every day.
The company prioritizes not just its customers but also the well-being of its associates by fostering an inclusive and ethical work environment where everyone is treated fairly. Kroger emphasizes providing customers with the right products at the right time and ensures that product pricing is both fair and accurate. The company’s dedication to innovation, community involvement, and continuous improvement makes it a distinguished leader in the grocery retail sector. Joining Kroger means being part of a family that supports and nurtures personal and professional growth, offering employees valuable opportunities to build fulfilling careers.
As a Kroger associate, you will play a crucial role in delivering exceptional customer service in a safe, clean, and welcoming environment. This role involves direct interaction with customers and colleagues, ensuring that each person feels valued and respected. You will be responsible for assisting customers by answering product-related questions, providing samples, and recommending items to meet their needs. The position also involves preparing beverage selections according to company standards, handling transactions carefully, and maintaining product quality and inventory standards diligently.
Working at Kroger means you will be part of a collaborative team atmosphere, working together to reach the company’s goals and uphold its strong core values. You will be expected to follow all safety and food handling guidelines, ensuring high standards of hygiene and customer care. This job is suitable for individuals who are caring, purpose-driven, and eager to learn, offering flexible scheduling options for both full-time and part-time roles. Kroger supports its employees with comprehensive benefits that include medical, dental, and vision coverage, paid time off, counseling services, tuition reimbursement, and opportunities for career advancement through specialized training programs.
If you have excellent customer service skills and a passion for food and people, this position provides a rewarding career path with unlimited potential for professional growth. Kroger welcomes applicants looking for a fresh opportunity to contribute to a company that values its people and communities deeply. Join the Kroger family and be part of a company where your contributions make a real difference every day.
Job Requirements
- Excellent customer service skills
- Any previous comparable experience
- Ability to answer product questions and make suggestions
- Ability to prepare beverages and follow recipes
- Ability to use refrigerators, freezers, slicers, ovens and other kitchen equipment
- Ability to maintain product quality and accurate inventory
- Ability to comply with safety and food regulations
- Ability to work in a fast-paced environment
- Ability to manage conflict cooperatively
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance
- Ability to provide support to minors, individuals with special needs, and older adults
- Must be able to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Knowledge of products sold within the department
- Ability to prepare beverage selections to recipe and standards
- Ability to use kitchen and coffee shop equipment
- Ability to work cooperatively in a team environment
- Ability to follow safety and food handling guidelines
- Strong communication skills
- Ability to manage conflict professionally
- Ability to provide support to diverse customer groups
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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