
Job Overview
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Dillons is a well-established supermarket chain based in Hutchinson, Kansas, boasting a rich history that dates back to its merger with The Kroger Company in 1983. The company currently operates over 60 stores throughout Kansas, making it a prominent player in the regional grocery retail industry. As part of the Kroger family of companies, Dillons embodies a strong commitment to quality, community, and customer service. The organization prides itself on bringing together diverse teams passionate about food and people, unified by a common purpose: To Feed the Human Spirit. This mission reflects Dillons' dedication to creating exceptional experiences for customers, fostering community engagement, and nurturing a supportive work environment for associates.
Dillons offers employment opportunities ranging from part-time positions to full-time careers, providing a variety of roles in a dynamic retail food environment. Associates are supported through comprehensive benefits programs that address physical, emotional, and financial well-being. This includes access to healthcare coverage, paid time off, employee assistance programs, tuition reimbursement, and career development initiatives. The company’s culture prioritizes respect, honesty, integrity, diversity, inclusion, and safety, ensuring that employees and customers alike feel valued and supported.
The role within Dillons is centered on providing exceptional customer service in a safe and clean environment, which is essential to ensuring customers' return visits. The position involves treating customers and fellow employees in a fair and ethical manner, while promoting an inclusive workplace culture. Employees are responsible for providing the right products at the right time with fair and accurate pricing, embodying the company's core values on a daily basis. Working in this role means engaging warmly with customers, answering their queries, and assisting in product selection to create a pleasant shopping experience.
This role demands a high level of product knowledge, as employees are expected to maintain and expand their understanding of products sold both within their department and throughout the store. Team collaboration is emphasized to support store goals and foster a cooperative work atmosphere. Key responsibilities also include preparing beverage selections according to recipes and standards, handling transaction processing, offering product samples, and ensuring inventory and merchandising standards are met.
Safety is a fundamental aspect of the role, with employees required to comply with all food safety regulations, follow proper equipment usage guidelines, and maintain vigilance for any unsafe conditions. Reporting discrepancies in products or safety risks forms part of the duties, alongside adhering to company policies that safeguard customer and employee information. The role also demands the ability to manage customer interactions and potential conflicts courteously and professionally, enhancing the overall shopping environment.
Dillons values associates who demonstrate integrity, cooperation, and a customer-focused mindset, providing ample opportunities for growth and development through training and education. This job is ideal for individuals who are caring, purpose-driven, and eager to learn within a vibrant team environment. Whether looking for flexible part-time work or a defined career path, this position offers a fresh and promising opportunity within a respected grocery retail company dedicated to feeding both the community and the human spirit.
Dillons offers employment opportunities ranging from part-time positions to full-time careers, providing a variety of roles in a dynamic retail food environment. Associates are supported through comprehensive benefits programs that address physical, emotional, and financial well-being. This includes access to healthcare coverage, paid time off, employee assistance programs, tuition reimbursement, and career development initiatives. The company’s culture prioritizes respect, honesty, integrity, diversity, inclusion, and safety, ensuring that employees and customers alike feel valued and supported.
The role within Dillons is centered on providing exceptional customer service in a safe and clean environment, which is essential to ensuring customers' return visits. The position involves treating customers and fellow employees in a fair and ethical manner, while promoting an inclusive workplace culture. Employees are responsible for providing the right products at the right time with fair and accurate pricing, embodying the company's core values on a daily basis. Working in this role means engaging warmly with customers, answering their queries, and assisting in product selection to create a pleasant shopping experience.
This role demands a high level of product knowledge, as employees are expected to maintain and expand their understanding of products sold both within their department and throughout the store. Team collaboration is emphasized to support store goals and foster a cooperative work atmosphere. Key responsibilities also include preparing beverage selections according to recipes and standards, handling transaction processing, offering product samples, and ensuring inventory and merchandising standards are met.
Safety is a fundamental aspect of the role, with employees required to comply with all food safety regulations, follow proper equipment usage guidelines, and maintain vigilance for any unsafe conditions. Reporting discrepancies in products or safety risks forms part of the duties, alongside adhering to company policies that safeguard customer and employee information. The role also demands the ability to manage customer interactions and potential conflicts courteously and professionally, enhancing the overall shopping environment.
Dillons values associates who demonstrate integrity, cooperation, and a customer-focused mindset, providing ample opportunities for growth and development through training and education. This job is ideal for individuals who are caring, purpose-driven, and eager to learn within a vibrant team environment. Whether looking for flexible part-time work or a defined career path, this position offers a fresh and promising opportunity within a respected grocery retail company dedicated to feeding both the community and the human spirit.
Job Requirements
- Excellent customer service skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience preferred
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Ability to work cooperatively in a high paced and sometimes stressful environment
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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